I had one really strange bug on the ipad once. My opponent moved a knight, and the knight just vanished into thin air. Then, I was unable to move anything myself.
I closed the app and restarted it, but the game was gone.
Edit: Just found the game: http://www.chess.com/livechess/game.html?id=203843062
As you can see, that last knight move never actually happened.
Yes, I have had a piece disappear and game be lost precisely once as well, though in my case it was on the iPhone.
Oh! And one more thing about the apps, which does not affect game play but is very annoying...
When you finish a game, often you leave the app or device and go and do something else. When you come back, there is a message saying "Loading Game". But that never disappears. The only way to get back into the app is to switch off the device and switch it back on again.
You can pre-empt this by switching back to the Home screen after a game. But if you forget, it's checkmate.
Mine is stuck at LOADING GAME and RECONNECTING on my iPod Touch. Like, for seven hours now, despite being turned off and logging in on the computer. It appears I need to delete the entire app. But if it happens again, I thought maybe someone has a simpler solution as I am a noob to the iPod.
Any update on this bug from Chess.com?
what do you do in these cases when the ap screws you, can you declare a foul and quit the game w/o penalty?
ought to be a way to deal with this, I have had disappering pieces more than oncel Just now, my opponents pieces vanished and I could not tell he had my Q in jeopardy. Well, lost that game, stinks
A lot of good feedback here! One bit of good news is that we think the forthcoming update is much better in terms of its Live connection; it should at least bring an end to any issues with "null" moves, etc. (The bad news is that we've hit a snag with Apple getting our update approved, and it's going to take us a few weeks to meet their demands.)
And yes, there's no way I'd play bullet via 3G. (There's no way I'd play bullet, period, but that's irrelevant. ;)
The relevant update is being tested now!... Hopefully won't take too much longer, but we had to make some concessions (on unrelated issues) to our "friends" at Apple. :)
I was just playing a game and the app lost conectivity. I logged on to chess.com immediately and I had lost the game! I had plenty of time left when I lost! this has happened multiple times with the iPhone app.
Game id=419761098
Another iPhone bug deals with the chess.com app's browser. When looking through the archives or pretty much anything using the apps browser it cuts off the side and formats the page so only half is viewable. This makes it very annoying and impossible to navigate. Example: unable to click the "view" button when looking at the "games archives" page. When selecting text on the page it selects a box as if the whole page loaded but the iPhone only shows about the same amount as an iPhone screen. I hope this makes sense.
I am consistently experiencing disconnection problems when I play 10 minute blitz chess on my iPhone App. The message comes up "reconnecting" and usually the screen freezes and after a while I am told I have abandoned the game and of course lost! This is demoralising. What is worse is that the Webiste support has offered no solutions or acceptance of the problem despite the many complaints on this Forum. I just want to give up playing here.
Yeah I'm going to have to give up playing live chess on my iPhone. The app constantly loses connection. It says it's reconnected but then I'm stuck waiting for my opponent to move, while my own clock runs down. They've clearly made a move I can't see. It's a bit annoying!
I too am having problems with the chess.com iPad app. I am using a new iPad purchased in February 2013 and the most recent version of the chess.com iPad app and I always get disconnected. The circumstance I experience is my opponents clock is ticking down yet he doesn't move but in reality he never receives the move and my clock is the one that's ticking down as I am disconnected but it does not show that I'm disconnected. This also happens on Telus LTE network or Wi-Fi it doesn't seem to matter. I really like this app for the iPad and I surely hope that it will be fixed in the future because it's really cool to use.
My iPad app often freezes when i use the analysis board. As I'm playing "online" games it's not a big problem.
I having the same problem on my iPad. It disconnects but the opponents clock is running down. If I quickly exit the problem, shut down and the restart, it will usually reload and let me make a move, so this tells me it is not the connection but the mobile apps ability to reconnect after and interruption in the connection, or even worse, the mobile app's tendency to disconnect itself. I can play the on my computer using the same wifi connection without a problem.
Looks like this problem is back with the new update of the ipad app. I get disconnected from live chess but continue to see my opponent's clock run down. I also keep seeing 'reconnecting...' messages all the time while playing live chess.
I play on Chess.com mainly on the iPad and iPhone and thought I could give a brief run down of the problems with the apps for blitz-style play, and how these impact on the rest of the Chess.com community. The rise of these apps (and other mobile platforms) may explain why a lot more games are being "abandoned" than in the past.
1. Secretly lost connectivity bug
There is a bug in the iPad and iPhone app that causes my side to disconnect from the main server. On my screen it looks as though my opponents clock is running down, but on the server my opponent has moved and it is my clock that is running down. Eventually I lose, either on time or via a message saying I abandoned the game.
In this scenario, the app does not display the "Reconnecting..." alert. The only way to discover the problem is to attempt chat - your message will not be shown after you hit the "Send" button. Other internet services such as browsing work fine.
This is obviously also annoying for my opponent and I think about 1 in 10 of my games end this way. But I never get this problem using the desktop browser.
2. Connectivity generally over 3G
I have given up playing over 3G (in London, UK). Too many games were being lost due to the connection going down and the app failing to reconnect the game when the connection came back up. Maybe one time in 10 the app would reconnect successfully and allow me to complete my game (minus 1-2 minutes on my clock).
Again, annoying for opponents.
3. Moving on the iPhone
There are four ways to move on the iPhone. None is entirely satisfactory.
The four are: Slide the pieces; or point to the piece and then the destination square. And in both cases a submit button can be used to confirm the move.
Pointing is more reliable than sliding, I find. But mistakes can still happen because the screen space is small and once your finger is on the screen you can't see what's underneath it. This is especially true for 1-space moves. The Submit button seems to be the answer, but guarantees a loss in tight blitz play - it adds about a second to each move and, especially when you are trying to move fast, does not always respond to the first hit.
Again, mistaken moves can ruin a game for both players. But maybe the time problem won't be minded so much by my opponents!
Anyway, for all the problems, these are great apps. Well done Chess.com!