technical aspect of chess.com

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scorpito

First, almost needless to say, this is an excellent site for blitz chess.    This said, however, there are at least two features which I find extremely frustrating.   I mention them hoping that some members may be able to explain to me how I can solve the problems.

First, I continually receive the following alert: game interrupted and reconnecting.

This often happens during a game thus resulting in losing the game because the reconnection seldom takes place.

How can I solve this problem?

Second, after I have followed an exhibition game, when I then start a game myself, I hear the sound effects of the exhibition game.

How can I stop this interference?

Thanks in anticipation of reading helpful replies.

scorpito

Robert-Paulson

To your first: It sounds like it could be either your connection or your opponant's. 

Second: Make sure you have closed the exhibition game (little 'x' to the right where it says New Game, Tournements etc) 

 

All the best

scorpito

Many thanks, Robert.  Very kind of you.

Ron Sheen - Scorpito