Wasted time


Chess.com does have systems in place to deal with frequent abandoners, including automatic timeouts, cooldown periods, and fair play detection. But no system is perfect, and yes — it's especially noticeable in games with newer or unrated players.
Having been a fairly long time member of Chess.com I have spent many rewarding hours enjoying playing online. Lately however I find it frustrating that so many reasonably new members disconnect or abandon a game as soon as the game starts to turn against them. This is totally unacceptable and would consider demanding a refund of my fee as this is not gamesmanship,
I will also be spreading this information if something is not done about removing by making some rule that they are removed if they do this/