Flashing Analysis Board!

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rubygabbi

Since the staff installed a new server, everything does seem faster - but I now have a bothersome problem with my Online Analysis Board.

Each time I either move a piece on it or restore the original position, the entire board flashes for a few seconds before the pieces settle into their places. This is very distracting, to say the least.

Is anyone else experiencing this problem?

Eric, Kochai - please help!

kohai

Any particular game or all of them and i'll take a look. Which browser are you using so i can try and replicate this?

rubygabbi

Hi. I use Explorer 7 and the flashing occurs in all games and in all sessions of the TT.

kohai

Hi ruby, i've tried game analysis and TT on internet explorer 7 and its working fine for me.  When did you last clear your cookies and history on the browser? Or restart it ?

rubygabbi

I restart the browser nearly every day, but I'll do it again. How do I clear cookies and history?

kohai

This link will show you a step by step guide how to do this on your own browser
http://support.chess.com/index.php?_m=troubleshooter&_a=steps&troubleshootercatid=1&parentid=0

Click on the link, choose your browser, follow the steps on the pages and it shows you how to clear them on your own browser

erik

this may be an issue on our end. i'm looking into it now...

rubygabbi

Hi again. I restarted the browser, cleared the cookies and history, but the flashing problem persists. Now what??

rubygabbi

Thanks for fixing this!