Reposting Martin's reply to your earlier thread on the same topic:
The site doesn't utilize bots for players, other than the obviously named computer players in Live (Computer1-EASY, Computer2-MEDIUM, etc), in case that is what you are getting at.
Otherwise;
https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know
Discussions of cheating, potential cheating or cheat detection are not allowed on the general forums. If you would like to have that discussion, join the following group.
https://www.chess.com/groups/home/cheating-forum
Well you know of course that bots are ruling the roost here on chess.com.
That as well this is covered up by the help i.e. they lie to you about this.
A masterful computer deception akin to what you'd expect from an advanced
A.I. program.
Just some thoughts about the tricks being played here.
Not that rating points matter, or that this site represents a true indication of
rating strength.
Not a problem.