Arena Tournament Pairings
There can be times when it's better to pair a wider range then make players wait for a more compatible opponent in the arena.
The seeding by rating firstly pairs you with an opp from the half down or up depending where you start, and that depends on the ratings of the rest of the players. After that, in a Swiss parings mode, you should be paired with the ones with more or less same tournament points. What is so annoyingly amazing for me (and the reason I won't be playing an Arena again) is that the players below 500 only get paired with themselves and end up winning most of the competitions.
If you need help, please contact our Help and Support team.