audio interruption

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Avatar of ChuckD007

On the tab that I'm playing chess, on my browser. Audio keeps interrupting like from an advertisement. Really annoying and distracting. How can someone play chess like this?

Chess.com please fix this.

Avatar of MtTabor

Is this new behavior? I don't recall it before.

Avatar of ChuckD007

Just started yesterday. It use to happen with the tab that takes you to the gameroom. I would close that one and no more ad audio. But now its happening on my game tab. And I like having sound on because I like hearing the piece moving sounds.

Avatar of kohai
ChuckD007 wrote:

On the tab that I'm playing chess, on my browser. Audio keeps interrupting like from an advertisement. Really annoying and distracting. How can someone play chess like this?

Chess.com please fix this.

Can you email me a full page screenshot of where the ad shows, along with the url (page link) it shows on please?

kohai@chess.com

If its disrupting the game because of annoying audio I can look at getting it removed.

Avatar of ChuckD007

Thats the thing, it doesn't even show an ad. Just starts playing the audio. Even doing it here as I type.

Avatar of ChuckD007

Great support guys. Problem fixed. You guys rock.