@hvdl- No worries. I grabbed the username and what was said :) One of the reasons why we don't want people coming to the forums to report abuse is because we don't really want to expose that many more people to what was said. We really do try to keep abuse to a minimum as we have young kids that play here.
So if you do see something that is abusive, send in a ticket here> http://support.chess.com/Tickets/Submit and we'd be happy to help :)
Good point
Smiles, thanks jac1yn ......i am glad you share my concern.
I will for sure use the ticket option next time it happens.
Have a wonderful day and a great weekend soon :)