Blank screen

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mattman654

site might be experiencing issues. mobile works fine..... just have to wait until they fix it I suppose 

ncastro1million

+1

volunteers1998

Doesn't work on my i-phone either.  I'm in Atlanta

smutboys

dayton ohio same thing blank screen

jmoellerjr

Same here 

willko

same for me

polymathrhino

The site menus are also not working.

slowbias

we love a crash don't we folks?

marker07

same problem here in nb canada

buckeye_fan

glad to know I'm not the only one :/ 

 

JakeB144
TheDrip_King50 wrote:
elijah1422 wrote:

How to play a game:

1. Visit a URL of an old game.(https://www.chess.com/live#a=99352)
2) Start a new game from that page using the "Play" tab

Problem is some JavaScript issues on the website. Still also probably works on the mobile apps.

You are welcome...

Its doesn't work 

The interface for that sucks I would like for the normal way to work

Smitty4k

Still, blank screen for me are they doing server maintenance? 

jaxjohns

CHESS.COM I HAVE DONE EVERYTHING TO FIX THIS AND NOTHING HAS CHANGED. What a waste when customer support doesn't even respond to their paying customers...

Martin_Stahl
Smitty4k wrote:

Still, blank screen for me are they doing server maintenance? 

 

It appears to actually be related to a Content Delivery Network server issue for the Eastern part of North America. For example, I'm in the middle of the US and don't have any issues.

 

wrknOnTheKnightMoves

same

Martin_Stahl
jaxjohns wrote:

CHESS.COM I HAVE DONE EVERYTHING TO FIX THIS AND NOTHING HAS CHANGED. What a waste when customer support doesn't even respond to their paying customers...

 

Customer Support has a lot of tickets and they are working a backlog of them right now. The problem is affecting a region of the US and Canada right now, but not all members. Staff are aware and working on it.

2Ke2_TH30RYz
JACOB_CHENG_CHESS wrote:

the links at the side when you hover over them are gone too

same here

2Ke2_TH30RYz

can't even get into my daily games :/

Palestineheart

Maybe it's because of all the cheaters that are getting reported

littlebruce5252

In VA.  I click to play but screen goes blank