https://support.chess.com/customer/en/portal/articles/1444796-how-can-i-block-another-user-
Blocking specific opponents
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Some opponents refuse to resign in hopeless situations. Sometimes they are down to just a king. Instead they dont leave the chat, but just let the cllock run out. Sometimes this can take 20-25 minutes. As far as I know, my only option is to resign a game that I have won, or just wait it out! Sometimes they even wait 10 minutes and move their only piece, the king. If I dont stay alert, and watch the game, then I become in violation of time and could lose the game. I dont want to deal with these inconsiderate people. How do I block them so I dont have to play them again?