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CC Sucks

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iMNaki
Glitches left & right in Game Review, can’t even Contact CC via the app, latency issues b/t moves, cheaters prominently avoiding detection… What is my membership money going towards??
GabeMiami10

then leave and quit ranting

iMNaki
@GabeMiami10 Just hope someone with some power at CC reads this. I informed them of these issues weeks ago and nothing’s improved. Just wondering where my membership money actually goes 🤔 pockets? 🤷🏻‍♂️
JackBolsen

This is exactly why I don't have a membership anymore. I watched my rating go down 100 points while blatant cheaters win arena tournaments. They will do what they always do: lock the thread while ignoring the problem.

JackBolsen

Also, game review SHOULD BE UNLIMITED. This is the primary way to catch violations of the fair play policy, why put it behind a paywall??

bobby_max
JackBolsen wrote:

Also, game review SHOULD BE UNLIMITED. This is the primary way to catch violations of the fair play policy, why put it behind a paywall??

With a few small changes, your name could be Bo Jackson. (Bo knows.)

AlCzervik

yep. bo knows chess.

AlCzervik
iMNaki wrote:
@GabeMiami10 Just hope someone with some power at CC reads this. I informed them of these issues weeks ago and nothing’s improved. Just wondering where my membership money actually goes 🤔 pockets? 🤷🏻‍♂️

in bold, good luck.

many years ago staff was concerned. they had enough people to 'monitor' certain forums (site feedback and help & support-where this should be). they were actually concerned about member feedback. now it's just a numbers game (read: $).

BigChessplayer665

Are you complaining n the forums so people can agree with you ?

I sense massive confirmation bias here

David
The app also lets you contact chess.com - why does it need to be in the app itself rather than a web site like every other app does its support?
BigChessplayer665

I can contact chess.com support im using he website

Martin_Stahl
JackBolsen wrote:

Also, game review SHOULD BE UNLIMITED. This is the primary way to catch violations of the fair play policy, why put it behind a paywall??

Game Review isn't a good measure for that. The site's accuracy metric is not really usable for detection.

iMNaki
@quantum Yes, latency is part of the clock lag issue 👍🏼 the CC clock forgiveness thing doesn’t seem equitable to me; my opponent gets extra time, but not me
iMNaki
@david they pitch it like you can contact CC in-app and I think that was their attempt; they have neglected to fix the issue
Kaeldorn
GabeMiami10 a écrit :

then leave and quit ranting

Which is what you do every time you do face a problem? If not so, what advice is that you're giving, beside trying to look like the cool cynical guy?

Kaeldorn
BigChessplayer665 a écrit :

Are you complaining n the forums so people can agree with you ?

I sense massive confirmation bias here

You sure never do complain about anything. And when you do compain anyway, you (I suppose) just make sure no one knows about your shamefull complaint.

Lotsa bold cynical bashers here. Must feel great.

Kaeldorn

Of course Chess.com runs tons of glitches that never get corrected in decades. Of course it's lame. Of course it shows under what spirit of soulless profit that company among so many others, is run.

And of course one has to keep it up playing chess on such websites with pliers on the nose, cos it's that or other websites with various other issues. It's 2024, and technology is still trying to get on two legs. Thanks to the logic of business.

MariasWhiteKnight

I review all my games just fine ... download the PGN from the archive and load it into my local chess interface.

Tychooju12

Every monopoly kills quality.

Besides cc sucks because chess sucks.

Kaeldorn
Luke-Jaywalker a écrit :

it’s a pity chess24 was bought. instead of using its features, it was sunk beneath the waves

Bought and closed. Now, I find it tedious to follow chess events. chess24 Interface was far from perfect, yet much better than the almost unreadable salad they serve on here when one wants to watch chess events. Also, the choice of events seem to be much smaller on here. Booo Chess.com for ruining chess24 for petty profit.