https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know
Discussions of cheating are not allowed on the main forums. If you want that join the following group.
https://www.chess.com/groups/home/cheating-forum
How can a chess player know if cheating is not going on in a game online? Do websites use software that detects it or do they just ignore it?