Chess App (iOS) freezes since 1 day. Latest update. Latest iOS

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Filipek88

Hi,

 

Since yesterday whenever I open the chess.com app on my iPhone it freezes and I cannot play anymore. I need to 'hard close' the app. 

 

I have done the following:

 

- Updated latest version

- Installed/uninstalled the app

- Closed a couple of times

- Logged in/logged out

 

What can I do? Suddenly out of the blue it is freezing constantly and I cannot play anymore! 

jlaumans

I'm having the same problem. I think it has something to do with the ads. It works until the advertisement starts loading I think...

Black-Ivy

Same problem here. Updated iPhone and app. But it's almost impossible to play :(((((

Filipek88

Any update on this? Other people experiencing the same problem?

DeepGreene

Very sorry to hear this... Looking into it now... If you're affected, could you shout out what version of iOS you're currently on? Thanks!

jlaumans

Running latest version of iOS on an iPhone 6+

The app freezes about 3-5 seconds after opening the app. It seems to freeze when the advertisement fails to load or so. About 1% of the time when the advertisement does load, the app works fine for that session

Filipek88

Latest version of iOS on an iPhone 4S. I cannot play at all on my phone and my games are expiring cause I don't always have access to a computer. It is becoming quite frustrating

DoctorNox

iOS 9.2.1 on iphone 6 - badly affected too.

Black-Ivy

iOS 9.2.1 on iPhone 5s. Freezes while loading advertisement.

Marky

iOS 9.2.1 on iPhone 5s. can't log in. only since late today. :(

Jonasil

Same here, the app has become broken. iOS 9.2.1 on iPhone 6.

Jonasil

I have now updated to iOS 9.3 and the app still freezes as soon as I open it.

Black-Ivy

The app still freezes :(

camurcu
What? I never saw an ad and I'm using the app, too. I got 5s and it never freezes. But I am slower than my opponents - probably because of my wireless is also connected to iptv.
camurcu
Forgot to say: I am not on ios maybe that's the reason
DoOrDie71
Try getting a membership to block the ads, gold is quite cheap
frkasman

app still freezes on iphone 6 with iOS 9.3 (13E233) Cry 

Omelly

Same problem here on iphone 6s with latest ios update