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oIT-TIo

 WTH Man My Internet was Perfect then what's with this ''It's taking longer than usual to ..." This is Injustice I need my ratings back. Where should I complain ?

oIT-TIo

AACChessPro
It’s just you device Lamo
oIT-TIo

How it's my device. I have a video of simultaneously opening this and fast.com that tells my internet speed. Should i post that too ?

AACChessPro
Sure
AACChessPro
But that means your internet is bad
AACChessPro
Check your internet speed and friend me
Martin_Stahl
oIT-TIo wrote:

How it's my device. I have a video of simultaneously opening this and fast.com that tells my internet speed. Should i post that too ?

https://support.chess.com/en/articles/9010617-why-can-t-i-connect-to-chess-com-when-other-sites-are-working-fine

oIT-TIo
Martin_Stahl wrote:
oIT-TIo wrote:

How it's my device. I have a video of simultaneously opening this and fast.com that tells my internet speed. Should i post that too ?

https://support.chess.com/en/articles/9010617-why-can-t-i-connect-to-chess-com-when-other-sites-are-working-fine

Thanks a lot. Now I get it 👍

oIT-TIo

But Will i get my ratings back ??

Martin_Stahl
oIT-TIo wrote:

But Will i get my ratings back ??

Generally speaking, no. Points aren't refunded unless there's a site wide issue

HangingPiecesChomper

agreed, randomly disconnected with 0 notification of doing so with my internet being fine and somehow i time out?