Chessbase 17 Updating Megadatabase 2023 Problem

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arctangent

Hi,

I have worked with the chessbase people and they can't seem to find the issue, so I thought I would ask here.

When I get on chessbase and click "New Games", it will tell me, for example, there are 11 game updates.  The problem is that all 11 game updates are already done!  I can click update, but it takes a while and eventually when the year gets later, it will take even longer!  It should not have to go through 1q updates if I only needed one! 

If I do the classical view and try, it says all all updates are not done.  If I do them manually from there, it will say done until I close the program and come back to the same screen and it says the updates are not done.  I know they are done, but for some reason, the program is not recognizing it.

Any suggestions?

RockoSweat

Is there a way to clear the cache in chess base?

arctangent
I have tried that as well. Same result!
arctangent
I have even uninstalled the programs and reinstalling them, but no good. I have never had this problem with other versions of chessbase or Megadatabase.
RockoSweat

Did you ever get this fixed?