chess.com fraudulently charged my account - Chess Forums - Page 2

Kirkwood

Jun 19, 2015

0

#21

On my end it appears that your financial requests have been met. Can you message me privately if this is not the case or you have other concerns?

Thanks!

notmtwain

Jun 19, 2015

0

#22

Cuda418 wrote:

It's not my job to know how the site works. I can only go on how chess.com claims the site works. If what they say is different from what they do thats something they need to work out not me.

You are right Ronald, the first round was not asking for a refund rather just cancelling my account and notifying billing. Then they charged me $99.

Again with the billing ticket, again no word.

Of course if you put a payment down on a 2018 car with the understanding you can take it back before a certain time and did so you would be upset in 2018 if GM just charged you for the car anyway.....

and you did not even get the car.

I know you would most likely just accept the loss and file it under "well I dont know how GM does things right?"

I am willing to bet thats not what you would actually do, its only what you would do as long as its someone elses money i.e. not your loss but someone elses.

If it was your money I bet you would want it back. Doing some research I am not the only one fighting to get their money back.

You make a valid point but perhaps it was a little soon to start throwing around the fraud accusations...

/ You did get 189 Chess Mentor lessons and 264 Tactics Trainer exercises out of this. Did you learn anything?

blastforme

Jun 19, 2015

0

#23

learnthegoodmoves wrote:

This seems to be a common "tactic" on sites. They hide their features and give no demo versions. For example, I can explore games on chessgames.com but I have to take a leap of faith chess.com will have the same games or similar dated games once I fork over the $99.

Okay, I'm going to bite here and offer my 2. This is a common "tactic" that I see on the internet way too often: A person finds themselves in a situation that could have the "appearance" of some wrong-doing (if evaluated in a shallow and incomplete way) and realize that there could be a way to get something out of it if they really milk it. So they proceed to carry on a smeer campaign on social media and webforums, presenting their "story" using extreme language like "fraud" (for example) to explain a situation that, in reality, they know is designed to, and will, end fairly.

In the mean time, actual damage is done to people and their reputations as they are publicly shamed for what has been made to "appear" to be wrong doing.

learnthegoodmoves

Jun 19, 2015

0

#24

blastforme wrote:

learnthegoodmoves wrote:

This seems to be a common "tactic" on sites. They hide their features and give no demo versions. For example, I can explore games on chessgames.com but I have to take a leap of faith chess.com will have the same games or similar dated games once I fork over the $99.

Okay, I'm going to bite here and offer my 2. This is a common "tactic" that I see on the internet way too often: A person finds themselves in a situation that could have the "appearance" of some wrong-doing (if evaluated in a shallow and incomplete way) and realize that there could be a way to get something out of it if they really milk it. So they proceed to carry on a smeer campaign on social media and webforums, presenting their "story" using extreme language like "fraud" (for example) to explain a situation that, in reality, they know is designed to, and will, end fairly.

In the mean time, actual damage is done to people and their reputations as they are publicly shamed for what has been made to "appear" to be wrong doing.

Why are you replying to my post? I am not the OP. I was referring to existing features. The OP is referring to a legit problem, which appears to have been resolved.

No one is accusing anyone of wrongdoing. Resolution and suggestion DO NOT equal accusation.

Sub1000

Jun 19, 2015

0

#25

If we all cancled our accounts/chargedback because of the OP's fake accusation of fraud chess.com could sue for defamation.

blastforme

Jun 19, 2015

0

#26

learnthegoodmoves wrote:

Why are you replying to my post? I am not the OP. I was referring to existing features. The OP is referring to a legit problem, which appears to have been resolved.

No one is accusing anyone of wrongdoing. Resolution and suggestion DO NOT equal accusation.

Only because your mention of "common tactics on the internet" hit the mark of what I was thinking about this thread. But in my books, calling a situation "fraudulent" is in fact an accusation. A pretty serious one, too. It's actually not the same thing as just asking for resolution.

Sub1000

Jun 19, 2015

0

#27

blastforme wrote:

learnthegoodmoves wrote:

Why are you replying to my post? I am not the OP. I was referring to existing features. The OP is referring to a legit problem, which appears to have been resolved.

No one is accusing anyone of wrongdoing. Resolution and suggestion DO NOT equal accusation.

Only because your mention of "common tactics on the internet" hit the mark of what I was thinking about this thread. But in my books, calling a situation "fraudulent" is in fact an accusation. A pretty serious one, too. It's actually not the same thing as just asking for resolution.

And the false accusation would not be protected by free speech, because:

-It is presented as a claim and not an opinion.
-It is an accusation of a crime.
-We know that it cannot be proven true.

(FYI, "truth" is a defense against slander/defamation claims. No claim can be defamatory/slanderous if its a true statement.)

Knightly_News

Jun 19, 2015

0

#28

Fraudulent? You mean your research led you to conclude that chess.com deliberately attempted to defraud you of money? It couldn't have been a matter of a backlog, bug, busy staff, or unseen or responded to e-mail? And without any specifics or proof, how do we know it is not you who are trying to defraud us?

How do you know chess.com won't make it right if you contact support? Did you contact them and show them the e-mail and the timestamp and say you'd like a refund and did they refuse you?

Based on what you've posted it sounds more like a childish tantrum where you jump to conclusions and start posting libelous assertions rather than anything rationally or maturely handled. You have to go through a process. Things go wrong or hit snags all the time in a real world. The first reaction isn't to go around screaming to everyone like Hitler doing a Chicken Little impersonation. Do some due diligence and have a bit of patience and maturity about it.

Bonny-Rotten

Jun 19, 2015

0

#29

be quiet iceman, he is entitled to panic.

Knightly_News

Jun 19, 2015

0

#30

BTW: Chess.com did not sign up for you, you signed up for chess.com. If you didn't have money to spend, or didn't know what you were doing or changed your mind, don't scream like a spoiled brat if you don't get your refund in two seconds. I've been on Chess.com for years and never had a problem with memberships or refunds. If you can't spare a wait of a day or two to resolve some glitch to get your money back, don't sign up for a paid membership in the first place. Hey, now there's a thought - thinking! Chess.com makes plenty of money from millions of members without having to try to screw over anyone. That's got to be the last thing on their mind. In the real world do you know how long businesses have to float money? Just because you want it all and you want it now when you make an error in judgement doesn't mean the people who don't make your huffy deadlines are fraud or criminals or trying to rip you off.

Knightly_News

Jun 19, 2015

0

#31

T H E

G L O B A L

C H E S S . C O M

C O N S P I R A C Y

Bonny-Rotten

Jun 19, 2015

0

#32

Piracy too eh ?

Who's this Con man ?