Chess.com INFINITE time controls!!!

Ok, I've posted a forum like this before, but now I know it really is deliberate, and not just some error.  I was playing blitz games, and I lost because every time my opponent's time ran out, it reset!  Can anyone explain this phenomenon?

Here's the game:  

What you have observed is called internet lag. The time you see on your screen is not always the real time on the chess clock on the chess.com server, because the waiting time it takes for a move to be transmitted via the internet is not counted as thinking time, of course.

there can be the appearance of a del ay due to the nature of the internet and the way information is sent. for example, your opponent could have made the move on their computer, but it appears to you that the move was not made before time ran out since it takes some time for the information to be sent across the internet. therefore, once your computer receives the information, your opponent's clock is reset to the time they actually made the move.

my advice is ignore your opponent's clock and play to win all the time.

Thanks for the advice, but honestly his time reset 3 times, and this was no internet lag (as the previous commenter said), because he could wait all day long.  

This is what happened: http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=678 . That gives a pretty decent step by step description of what you saw. The clocks here work, and work well.

Thanks for all the great advice!

Thanks for the information, there must have really been a lot of time bonus! :)

Ignore everyone else.  What you've experienced is Heisenberg's uncertainty in chess timing principle, which states that that the more precisely one's own clock is measured, the less precisely your opponent's clock is measured.  Therefore, a minimum exists for the product of the uncertainties in these properties that is equal to or greater than one half of the reduced Planck's constant (ħ = h/2π).  So, in a nutshelll, mind you own clock.