Chesscom's new Game review, what the heck happened?

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kliedesys
Martin_Stahl wrote:
Wittgenstein76 wrote:
@martin_stahl works hard to respond to comments but at this point on this subject he is a propagandist supporting his company’s terrible decision.

What I posted is accurate. The update was tested and modified based on feedback.

Just a reminder:

  1. User feedback from the very beginning (when this update was first rolled out as a "test" for some users) has been overwhelmingly negative. Almost every single user hates this update, and they will continue to hate it because it is, quite frankly, objectively bad.

  2. There is no record of any meaningful changes supposedly made based on user feedback—because no such changes exist.

  3. Users opinions or feedback to chess.com carry no weight whatsoever, and this thread is rock solid proof of that fact.

It’s remarkable, in a way, how the chess.com team manages to ignore the universal disdain for these updates. The level of mental gymnastics required is almost impressive.

Martin_Stahl

The redesign has not had a universal response of dislike, there have been changes based on feedback (whether or not one feels the changes are meaningful is another thing), and staff do take feedback seriously.

On the latter point, there's going to be conflicting feedback and site design and product requirements that may not allow all feedback to be considered.

Ziryab

Maybe not universal, but overwhelmingly negative.

Reminds me of a poll @Erik created many years ago to find a new name for what ended up being called “daily”. Substantially more than half of the responses favored correspondence, but Erik didn’t like the term.

I like this site, but there’s a long history of admins making choices that go against what users want.

Tu_Narrador_Humilde

I am so disappointed in the new Game Review UI that I just cancelled my annual Diamond subscription set to renew for the year on January 4.

TheMidnightExpress12

I like the old one better. Less buggy, easier to navigate and im used to the old game review more. They should have tested it on beta users to see if they like it.

Martin_Stahl
TheMidnightExpress12 wrote:

I like the old one better. Less buggy, easier to navigate and im used to the old game review more. They should have tested it on beta users to see if they like it.

It was.

SeanTheSheep021

I don’t find it that bad… XD

TheMidnightExpress12
Martin_Stahl wrote:
TheMidnightExpress12 wrote:

I like the old one better. Less buggy, easier to navigate and im used to the old game review more. They should have tested it on beta users to see if they like it.

It was.

I haven't come across any posts regarding the latest game review release. At the very least, they should have announced the update in a post, considering its significance.

Martin_Stahl
TheMidnightExpress12 wrote:
Martin_Stahl wrote:
TheMidnightExpress12 wrote:

I like the old one better. Less buggy, easier to navigate and im used to the old game review more. They should have tested it on beta users to see if they like it.

It was.

I haven't come across any posts regarding the latest game review release. At the very least, they should have announced the update in a post, considering its significance.

The announcement was posted in May and topics about it would have been around then as well.

https://www.chess.com/announcements/view/game-review-gets-a-brand-new-design

TheMidnightExpress12
Martin_Stahl wrote:
TheMidnightExpress12 wrote:
Martin_Stahl wrote:
TheMidnightExpress12 wrote:

I like the old one better. Less buggy, easier to navigate and im used to the old game review more. They should have tested it on beta users to see if they like it.

It was.

I haven't come across any posts regarding the latest game review release. At the very least, they should have announced the update in a post, considering its significance.

The announcement was posted in May and topics about it would have been around then as well.

https://www.chess.com/announcements/view/game-review-gets-a-brand-new-design

I dont follow @drittman13 so i didnt know that a post was made.

Martin_Stahl

You don't have to follow the admin that posts an announcement, just have announcement alerts on if you're in the Beta club.

TheMidnightExpress12
Martin_Stahl wrote:

You don't have to follow the admin that posts an announcement, just have announcement alerts on if you're in the Beta club.

The update should have been announced with the @chesscom bot since it is a major thing unlike other updates in chess.com. Some people don't have notifications on in all clubs. And people in the comments of the announcement wanted to change it back to the old game review but it did not happen

Martin_Stahl
TheMidnightExpress12 wrote:
Martin_Stahl wrote:

You don't have to follow the admin that posts an announcement, just have announcement alerts on if you're in the Beta club.

The update should have been announced with the @chesscom bot since it is a major thing unlike other updates in chess.com. Some people don't have notifications on in all clubs. And people in the comments of the announcement wanted to change it back to the old game review but it did not happen

The Beta related announcements are only released to the Beta club so that account would never be used for Beta releases

jefimijadukanic123
👍
davidk67

I am not among the biggest complainers about the new Game Review (although I agree it's terrible), but I am wondering many months into this mess what is going on? Can chess.com just tell people to love it or leave it and no changes will be made? Or will chess.com be adjusting some aspects of the interface? Or what if anything is going on?

toridota

Oh wow. First time seeing this.

richnfamous
davidk67 wrote:

Or will chess.com be adjusting some aspects of the interface? Or what if anything is going on?

experience during the last many months tells me (and others) that they'll do what they want. they took a perfectly good review system and used a lot of resources on making it a lot worse

PapaDudo

The new game review layout is a real pain.

One of the main reasons for paying premium hasn’t just been worsened, but turned into an opposite.

The forced visual flyover of all moves during the initial analysis is practically worthless, steals time is glitchy and annoying. What was wrong with having game summary and detailed moves on the same screen with scrolling? Game analysis options are way inferior comparing to the previous layout.

I am pissed during and after each game review.

Has this change passed any real user testing whatsoever?

Please reverse back to the previous superior design or at least provide a setup option to do so.

Wittgenstein76
@PapaDudo chesscom doesn’t care about your feelings. They’d rather you cancel your membership than to admit they made a terrible change. It’s like an imperial decree. They aren’t gonna fix it. I recommend you do what I did and cancel your subscription and get familiar with Lichess or all the gms seem to use chessbase
ArneLondon

First ever post on here, just signed in to say new game review sucks balls!