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Clock/Timer Being Manipulated

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marshallkean

I WOULD ADD, THAT COMMENTS MADE BY THE IT DEPARTMENT ARE NOT SERIOUS OR LOGICAL !

David
Someone has no idea how lag over the internet works…
Zercs69

¿

iMNaki
It’s called lag forgiveness, but I DO believe it’s inequitable; I’ve seen my opponent fractions of a second put back on the clock.
marshallkean

The opponent moved slow but had more time, far to much time. That can only be due to CHEATING!!!

The CHEATING can only be done through your website.

You again, are CHEATING for paying members of your website, which demonstrates the morals and ethics you have, or lack there of.

I will continue to write these reports until you correct these problems, problems caused and written by you, or your IT department.

There is only one excuse for such manner, and that is your lack of knowledge in CHESS.

The fact, that you have yet to counter with a rebuttal, is proof enough of your wrong-doing, whether you lack the knowledge, or not!

Martin_Stahl
marshallkean wrote:

The opponent moved slow but had more time, far to much time. That can only be due to CHEATING!!!

The CHEATING can only be done through your website.

You again, are CHEATING for paying members of your website, which demonstrates the morals and ethics you have, or lack there of.

I will continue to write these reports until you correct these problems, problems caused and written by you, or your IT department.

There is only one excuse for such manner, and that is your lack of knowledge in CHESS.

The fact, that you have yet to counter with a rebuttal, is proof enough of your wrong-doing, whether you lack the knowledge, or not!

It's lag, lag compensation, and or disconnects.

https://support.chess.com/article/423-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken

https://support.chess.com/article/4720-online-chess-performance-optimizations

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

marshallkean

I have noticed that the program moves my pieces to the wrong spots, or the opponent is able to move (for example) his knight to a spot that is (by chess rules) not possible.

Creeperbot33

bros playing chess with DIO

marshallkean

You say, that it is lag compensation, and or disconnects, but I have noticed this type of manipulation on several occasions, not just time manipulation.

I am not a novice, or beginning player.

This leads me to believe, that this website gives paying members an unfair advantage.

Martin_Stahl
marshallkean wrote:

I have noticed that the program moves my pieces to the wrong spots, or the opponent is able to move (for example) his knight to a spot that is (by chess rules) not possible.

Do you have any examples where you think the system allowed a piece to be moved somewhere not possible?

Martin_Stahl
marshallkean wrote:
..

This leads me to believe, that this website gives paying members an unfair advantage.

It's not, other than the fact premium members don't have ads

marshallkean

I would also mention, that the program has problems with more things than the clock.

When I logged in, the website stated that there was a server problem, to wait 27 minutes but, I was able to play as a guest 2 seconds later.

What excuse do they offer for this, as the server was definitely still running!

Martin_Stahl
marshallkean wrote:

I would also mention, that the program has problems with more things than the clock.

When I logged in, the website stated that there was a server problem, to wait 27 minutes but, I was able to play as a guest 2 seconds later.

What excuse do they offer for this, as the server was definitely still running!

There was a live server restart around the time you posted. The guest games are hosted differently, so they were not impacted.

marshallkean

I find it interesting, that you are offering excuses for the websites and player's problems, although these problems continue to happen on a daily basis.

What does this tell you?

Are you a paying member of this website?

This would explain why you are trying to protect the website.

guy_cox

I've just had it happen - I moved, trapping opponent's Q and my time just kept on ticking. I reconnected Internet three times, connection was fine. In the end I logged out and found the game had not been recorded in my archive. Just one more example.

loloydls

lost a lot of games when the clock freezes then resets to another game. This is crazy and it takes the fun out of playing . i tried to be reasonable thogh i don't exactly know where the problem lies and patient about it but now i'm not afraid to say chess.com SUCKS! i really don't mind losing especially to better players or because of my carelessness but, the CLOCK in moments of advantage??

marshallkean

I find it hard to believe, that this website has so many paying members.

If that is the case, this will not be for long, as manipulation, whether it be the clock or cheating on moves, will not be tolerated for long.

Meaning: That your paying members will not renew their membership after their experiences on your website!

Martin_Stahl
marshallkean wrote:

I find it hard to believe, that this website has so many paying members.

If that is the case, this will not be for long, as manipulation, whether it be the clock or cheating on moves, will not be tolerated for long.

Meaning: That your paying members will not renew their membership after their experiences on your website!

The site started in 2007 and has been offering premium for most of that time. The site invests heavily in site improvements and fair play.

For connection related issues, the only influence the site has is the hosting, client code, and how they handle lag/disconnects. There are many things outside the site's control but there are so e things that members can do to minimize connection issues.

https://support.chess.com/article/4720-online-chess-performance-optimizations