Connection to the sight - Chess Forums

Golderdor

Oct 26, 2024

0

#1

Why does my connection to the site keep dropping out during games, when there is nothing wrong with my internet connection????????

Martin_Stahl

Oct 26, 2024

0

#2

Golderdor wrote:

Why does my connection to the site keep dropping out during games, when there is nothing wrong with my internet connection????????

There are a lot of variables that can impact your connection to the site

For the things you can control, check out the following.

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

GeorgeBoone

Apr 15, 2025

0

#3

Thanks for the helpful tips Martin! I’m wondering if any of the connection issues have to do with the chess.com’s server and not a mobile device connection that should be optimal with 5G. I experience huge lag times during some tournament Bullet games. Which of course makes it impossible to play a one minute game and have a chance at winning.

Maybe it’s just my service provider?

I also get frequent notifications from chess.com encouraging me to enjoy chess play offline due to no connection to the server.

Connectivity issues almost rivaling the complexity of chess ♟️ 😂 just kidding!

Martin_Stahl

Apr 15, 2025

0

#4

wrote:

Thanks for the helpful tips Martin! I’m wondering if any of the connection issues have to do with the chess.com’s server and not a mobile device connection that should be optimal with 5G. I experience huge lag times during some tournament Bullet games. Which of course makes it impossible to play a one minute game and have a chance at winning.
Maybe it’s just my service provider?
I also get frequent notifications from chess.com encouraging me to enjoy chess play offline due to no connection to the server.
Connectivity issues almost rivaling the complexity of chess ♟️ 😂 just kidding!

While there could be sit server issues, when that happens it's going to generally impact a lot of members at the same time.