contacting chess.com

Sort:
durrbrain

how can you contact chess.com - dont seem to be able to find the link!

Martin_Stahl

https://support.chess.com/

On the top of that page there is a Contact link that goes to

https://support.chess.com/customer/portal/emails/new

durrbrain

thanks i tried that but it doesnt work!

Stevie65

go right down the bottom  "help & support"

billyfelmore2004

whos playing the vs computer

I_Am_Second

Good Luck getting a response.  They havent responded to anything I have sent for a couple months now.

Martin_Stahl
durrbrain wrote:

thanks i tried that but it doesnt work!

How doesn't it work? You fill out all the information and submit and that fails? Or you just don't hear anything after submitting?

durrbrain

it wouldnt submit when i pressed enter martin

Please be relevant, helpful & nice!

Martin_Stahl
durrbrain wrote:

it wouldnt submit when i pressed enter martin

Hmmm, interesting. How are you accessing the form? Which broswer and version? Might have something to do with the problem.

It isn't something I can really test, as I don't have a problem/question for the site so don't want to submit a ticket if it may actually work for me Laughing

durrbrain

windows 8 martin i will try it again