lol. disable chat should be 1)
Dealing with insults

Learn to play and win despite distractions. Distraction tactics work on the weak. Simply forgive them and destroy them badly.

If someone is stupid enough to use insults through chat I let them go for it. It doesn't distract me & it usually means they are weak either as a player or person or maybe both so I take it as an opportunity to crush them. Sometimes if I'm confident with my game & not pushed for time I will wind them up a bit to distract them even more.
A simple "I love you too Dear" after a particularly nasty insult usually does the trick & if you do it on their time it's even better.
This is the Internet where cowards & idiots come to try & find meaning for their pathetic little lives while hiding behind a cloak of anonimity. It's been going on for over 20 years now so I just accept it as part of the experience.
Well, we can make a copy of your brain and sell it, kaynight