disconnect problem

Sort:
arul_kumar

when it is my opponent's turn to move and when I waiting, it is shown that my opponent has won as I disconnected! Baffling! This happened to me twice today!

NimzoRoy

Is there some reason why you posted the same message about a dozen times or so in a row? In any case you could try asking the staff here to explain what happened - providing you send them links to the games in question

Martin_Stahl

https://support.chess.com/customer/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

If you find yourself waiting too long for your opponent's move, you may want to refresh the board/screen to make sure that you haven't actually disconnected without your client realizing it.