Hello,
Dear Chess.com Staff. Recently, I was awarded a draw in a position where I had a knight and my opponent had a pawn and he/she ran out of time. A mate was possible, and the computer thinks I am better in the position. May I please be awarded my rating points for a win. In any case, here is the game.https://www.chess.com/live#g=3799669753
The site does not use FIDE rules for insufficient material, which only requires that mate is possible by any series of legal moves.
The check is mostly based on the USCF implementation and looks at the material the side with time has and disregards the rest of the material. Since a lone knight can't force mate, it is a draw here.

Hello,
Dear Chess.com Staff. Recently, I was awarded a draw in a position where I had a knight and my opponent had a pawn and he/she ran out of time. A mate was possible, and the computer thinks I am better in the position. May I please be awarded my rating points for a win. In any case, here is the game.https://www.chess.com/live#g=3799669753