error in fair policy

idk whats going on but i won a match againts a guy and said gg. i clicked rematch and im not sure if he left, but soon after i got a 5 min policy. this happens after everygame. really annoying, and not i cant join tourny

1) I assume you are you talking about a live game - because a 5 min. differential wouldn't matter much in the correspondence games - right?

2) exactly what do you mean by a "5 min policy"?

3) this is happing after every game. Does it also happen with your first game after you first log in?

4) have you ever been able to join a live game tourney?

i never joined one, but if you break the "rules" such as abort early, stall and what not you have to wait 5 minutes until you can play another live chess game. its glitching on me on every game

I wish I could help you.  I don't know what is going on.

This page explains in more detail what triggers it and how to avoid it