how do i access my chess.com email account?

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Avatar of 4squareZ

i cant find the link to access my chess.com email account anywhere on my profile. please help..Cry

Avatar of Doggy_Style

Newer accounts don't have a Chess.com email account. The service was discontinued some time ago.

Avatar of 4squareZ

thx. that was good to know. i was like "I know it's here somewhere!",lol.

Avatar of linuxed

They still advertise it here, so the service must still be available.  Right!?

Avatar of 4squareZ

thx linuxed, Ill look for that link in "My Account" and see if its there...

Avatar of Doggy_Style
4squareZ wrote:

thx linuxed, Ill look for that link in "My Account" and see if its there...

I wasn't guessing in post #2.

Avatar of 4squareZ

heres my account its not there and Im a Diamond member! I thought it had to do with your join date, but linuxed, i checked your join date, it's this month like mines! but I dont have the link, look:

 
this sucks.
Avatar of 4squareZ

thx doggystyle, why does linuxed have email and I do not, but we joined chess.com in the same month?

Avatar of linuxed

To be clear, I do not have an email account, and I am not a paying member.

The screen shot I posted shows they are still advertising that you will receive an email account when you become a premium member.  So if they are advertising email accounts but then not delivering, well... that's just plain old lying.

Avatar of Doggy_Style

It always seems that those who contribute least, have the most to moan about.

Avatar of 4squareZ

I am not a paying member either. I was offered a free 10 day trial of Diamond Membership, so I took it. If I cant access it now with diamond, then the service probably isn't avail. anymore. But if their still advertising that you can have one(an @chess.com email address) when you cant, they should really stop it, I was looking forward to using it. Thx for all the replies guys. :}>

Avatar of kohai
4squareZ wrote:

i cant find the link to access my chess.com email account anywhere on my profile. please help..

That link does need removing showing its possible to get an @chess.com email address.

Sadly we are slowly phasing those out and it is no longer possible to get one of those email addresses sorry :(

Avatar of 4squareZ

so kohai, you said that its being phased out, does that mean previous accounts with the service currently active, will now eventually lose it?

Avatar of Pat_Zerr

So it is gone now.  I had a chess.com email account but rarely used it.

Avatar of linuxed
Doggy_Style wrote:

It always seems that those who contribute least, have the most to moan about.

Please, elaborate.

Avatar of Doggy_Style
linuxed wrote:
Doggy_Style wrote:

It always seems that those who contribute least, have the most to moan about.

Please, elaborate.

Okay, no problem.

 

You've only been here a couple of weeks, but you don't stop knocking the site. Perhaps, I've read a misrepresentative sample of your postings and the rest of your efforts, embrace the site, lovingly. Please, feel free to post links to those comments.

If you don't like it here, why not find somewhere you do like? you are not forced to stay. There's a whole big world wide web out there.

Your sneeringly cynical demeanour is really starting to grate.

Avatar of linuxed

That's what I thought, you were taking a passive agressive stab at me.

Avatar of 4squareZ

In all fairness I will say that the site works considerably well(one of my favorites) and that I found that the email service does still exist (see screenshot, mid left):

for premium users, even free members, but like Doggy_Style said, only if you were a previous/ older member (the member in the screenshot joined in 2009 so he has access to the email service). So to all wondering, it does still function, but only if you were already a member earlier before they stopped including the service with memberships for free or premium accounts. As far as service termination, it's not clear as to whether the users who do have the service will get to keep it, or not. Anyway the conversation has been good, and I hope this helps. Thx to all including chess.com :}>

Avatar of 4squareZ

Update. The email is still functioning for the accounts who have it. No word yet on future availability for present users.

Avatar of kohai

If you don't have an @chess.com email address then I am sorry,  but those are no longer available.

If you DO have one, and are having problems logging into it because of a password issue, please contact support, let them know your @chess.com email address and we can easily get the password reset for you so it will then work and you can access your @chess.com emails again :)