how long does it take for me to be able to talk in live chats

Sort:
pizzapug23

i have had this account for a few days, and i still can not use the live chats. why? how long does the mute last, and am i forced to buy the premium version to use the live chat? 

notmtwain
pizzapug23 wrote:

i have had this account for a few days, and i still can not use the live chats. why? how long does the mute last, and am i forced to buy the premium version to use the live chat? 

You have to play 10 games.

Martin_Stahl
pizzapug23 wrote:

i have had this account for a few days, and i still can not use the live chats. why? how long does the mute last, and am i forced to buy the premium version to use the live chat? 

 

The account was opened in 2019...

Smidson

Having this issue too...

notmtwain
Smidson wrote:

Having this issue too...

Well, it looks like you played the required 10 games. Did you answer the activation email?

Smidson
notmtwain wrote:
Smidson wrote:

Having this issue too...

Well, it looks like you played the required 10 games. Did you answer the activation email?

Yep, I did!

notmtwain
Smidson wrote:
notmtwain wrote:
Smidson wrote:

Having this issue too...

Well, it looks like you played the required 10 games. Did you answer the activation email?

Yep, I did!

Well, that's all I know. I guess you will have to write to support@chess.com and see if they can help.

Smidson

Welp, as soon as you messaged me a second time, the chat opened up so maybe the devs look at the forums every once in awhile. People are very nice grin.png

pizzapug23
Martin_Stahl wrote:
pizzapug23 wrote:

i have had this account for a few days, and i still can not use the live chats. why? how long does the mute last, and am i forced to buy the premium version to use the live chat? 

 

The account was opened in 2019...

my google account that i used to sign up was made in 2019, i just found out that chess.com existed a few weeks ago