I can't play any games on line.
Are you using the website or one of the phone apps?
It looks like you haven't played in two years. If you are using the app. Is it up to date?
?
I'm using the web site; however, I think my sign-in is screwed up.
What happens when you go to:
https://www.chess.com/play/online
what about an other device?
I can't play any games on line.