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I can't use the computer analysis tool

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Avatar of lehninger
lehninger
Apr 25, 2014
0
#1

I upgraded my account to diamond and I can't use the computer analysis tool, all I can do is see the "DEMO"

http://www.chess.com/home/computer_analysis_demo

How can I access the full version?

Avatar of NomadicKnight
NomadicKnight
Apr 25, 2014
0
#2

You should post this issue in the Help & Support forum, you'll probably receive a more prompt answer. And perhaps file a ticket, too.

Avatar of lehninger
lehninger
Apr 25, 2014
0
#3

Thanks Nomadic, I didn't understand how the computer analysis tool works, after a little of research I do now and it's working fine.