incorrect abandonment ruling

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R_Chalmers
A game was ruled against me but my opponent was the one who abandoned the game?? https://www.chess.com/live/game/85880360777. Why?
JacTh0m
If your connection was decent it was probably a mistake. Can you contact chess.com to appeal?
R_Chalmers
Yes, my connection was solid. How do I appeal?
Martin_Stahl
R_Chalmers wrote:
A game was ruled against me but my opponent was the one who abandoned the game?? https://www.chess.com/live/game/85880360777. Why?

If the server declaref the game abandoned, then it could no longer see a connection to your client. There's a small possiblity there was a bug and you can open a ticket with support and see what they say: https://support.chess.com/article/346-contact-us

They won't reverse the game but might refund lost rating.