hellomagnusfan123 wrote:
I am facing some serious issue while having a game.. When I was about to win, My network got disconnected and I had 2 min more time than my opponent, Despite that my opponent won the game. It has been happened 5-6 times yet.. Due to this I loose my rating. Please fix this problem
Connection issues can be caused by a lot of different things.
For those under your control, check out the following.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
I am facing some serious issue while having a game.. When I was about to win, My network got disconnected and I had 2 min more time than my opponent, Despite that my opponent won the game. It has been happened 5-6 times yet.. Due to this I loose my rating. Please fix this problem