Live chess not working

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patricklundergan

Is live chess not working for anyone else?

CookedQueen

It's working fine right now.

Anything else you want to talk about?

LM_player
Try updating (if your on a mobile device)
PawnStar_1983

Yes, it hasn't been working for me either!!! It's working fine on Android, but not on Windows 10! 

Nothing in chess.com's settings and help addresses the issue - and no forum discussions since 2013! I'm going freaking crazy here! I need my dose of bullet! 

So far I've tried removing the app, signing out, clearing browser, changing browsers, checking updates for browsers and flash/java ... Nothing freaking works! You can see the connection icon when the game starts + hear the sounds, but you don't see the board!  

sunny_386

me too i have the same issue "MEESHZEE" is having same identical issue. anyone know the answer to it ?

PawnStar_1983
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arth3csons

Same here! What can we do???

 

gvigg

Same here. MacBook Pro + Chrome. Black screen, but sounds can be heard.

gvigg

Same in Safari actually.

gvigg

This seems to work though! For me at least. Not going through Facebook but directly to chess.com/live.

PawnStar_1983

I just filed an official technical assistance request. Let's hope someone answers!

patricklundergan

@MeeshZee I did the same, we will see what happens.

BRENDA

Hello! 

 

I'm sorry for the inconvenience you all are experiencing!! Our team is aware of the glitch/bug and our developers are working to get this resolved asap!

 

If you get a blank or black screen, it occurs when a user opens chess.com using the Facebook app. The cookies will save, and then be applied to chess.com on a website so that if you open Chess.com on the Facebook app first, and then try it on our website, you will get a blank screen on CHESS.COM as well as on the Facebook app. Clear cache cookies, and avoid the Facebook app until further notice! 

 

We are very sorry and I assure you we are working to get this fixed. Thank you so much for your patience!!! 

 

zelion_spn

live mode in windows phone app not work, exists any issue?