Same here.
Live Chess Will Not Load

I have had different problems with the site (puzzles, which are now fixed) and I contacted staff. They are in the process of making site updates, and some are not going as cleanly as they had hoped. Bear with them and in the meantime, you can file a support ticket: https://support.chess.com/customer/portal/emails/new
They want to know about the errors we recieve, as it helps them with these updates.
Everything else on the site works perfectly, but live chess will just not open...
It has nothing to do with my internet. I've checked.