I would recommend that you throw away your phone and buy a new one.
Lost ability to login on iphone 6s
My mistake concerning the iphone 6. I have been playing on my iphone since since signing up with Chess.com. I currently have an iphone 6

My mistake concerning the iphone 6. I have been playing on my iphone since since signing up with Chess.com. I currently have an iphone 6
And what will you get after you throw your iphone 6 away?

My mistake concerning the iphone 6. I have been playing on my iphone since since signing up with Chess.com. I currently have an iphone 6
I understood what you meant. Just report the bug to chess.com staff. But I would guess that if it's saying it can't create an account then you may not be on the login screen but an account creation screen? Just a guess.
I have been playing chess on my iphone for the last 4 years but recently, chess.com requests that I log in on my phone when before, I was always logged on. When I type in my user name and password I get a message saying "Couldn't log in, we were unable to create your account. Please contact support to resolve this issue." I am able to play on my computer without issue.