My games were been Auto-paused, as it has at least 30 minutes, when I has at least 28 hours!

It is happen not first time on my Account!

It was 6, 8, 18, 20 hours on past, as I can recall...

I DO NOT TRUST that SERVER! It is a real Time-Cheaper!

Greg

All my games were been Auto-paused again, when I had at least 27 hours!

And it says again, that I had 30 minutes...

What is going on on www.chess.com?

Opponent	Game	# Moves	Time Left	Status
JCE77 (1836)	AWARDCHESS VS CZECH REPUBLIC.1 - Board 4	11	27 hours	My move!
JCE77 (1836)	AWARDCHESS VS CZECH REPUBLIC.1 - Board 4	11	27 hours	My move!
siopaoman (2115)	Get Award Gold Membership.2 - Round 2	3	27 hours	My move!
siopaoman (2115)	Get Award Gold Membership.2 - Round 2	3	27 hours	My move!
pikalahetti (1986)	Get Award Gold Membership.1 - Round 2	18	27 hours	My move!
Susanti (1679)	RUSSIA GROUP.7 - Board 1	20	27 hours	My move!
MADO_O (1730)	AWARDCHESS VS PHARAONS BROTHERS.1 - Board 3	24	28 hours	My move!
MADO_O (1730)	AWARDCHESS VS PHARAONS BROTHERS.1 - Board 3	22	28 hours	My move!
MADO_O (1730)	AWARDCHESS VS TEAM EGYPT.1 - Board 3	24	28 hours	My move!
ktbosco (1601)	French Defense: Exchange Variation.	21	32 hours	My move!

My games were been Auto-paused, when I has at least 28 hours!

My games were been Auto-paused, when I has at least 28 hours!

27th February 2009, 10:23pm

#1

by AWARDCHESS
Los Angeles United States 

Member Since: May 2008
Member Points: 10798

My games were been Auto-paused, as it has at least 30 minutes, when I has at least 28 hours!

It is happen not first time on my Account!

It was 6, 8, 18, 20 hours on past, as I can recall...

I DO NOT TRUST that SERVER! It is a real Time-Cheaper!

Greg

QUOTE

27th February 2009, 11:20pm

#2

by AWARDCHESS
Los Angeles United States 

Member Since: May 2008
Member Points: 10798

All my games were been Auto-paused again, when I had at least 27 hours!

And it says again, that I had 30 minutes...

What is going on on www.chess.com?

Opponent	Game	# Moves	Time Left	Status
JCE77 (1836)	AWARDCHESS VS CZECH REPUBLIC.1 - Board 4	11	27 hours	My move!
JCE77 (1836)	AWARDCHESS VS CZECH REPUBLIC.1 - Board 4	11	27 hours	My move!
siopaoman(2115)	Get Award Gold Membership.2 - Round 2	3	27 hours	My move!
siopaoman(2115)	Get Award Gold Membership.2 - Round 2	3	27 hours	My move!
pikalahetti(1986)	Get Award Gold Membership.1 - Round 2	18	27 hours	My move!
Susanti (1679)	RUSSIA GROUP.7 - Board 1	20	27 hours	My move!
MADO_O (1730)	AWARDCHESS VS PHARAONS BROTHERS.1 - Board 3	24	28 hours	My move!
MADO_O (1730)	AWARDCHESS VS PHARAONS BROTHERS.1 - Board 3	22	28 hours	My move!
MADO_O (1730)	AWARDCHESS VS TEAM EGYPT.1 - Board 3	24	28 hours	My move!
ktbosco (1601)	French Defense: Exchange Variation.	21	32 hours	My move!

» more WORLD CHESS GROUP News

 

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by AWARDCHESS
Los Angeles United States 

Member Since: May 2008
Member Points: 10795

Current Games

Opponent	Game	# Moves	Time Left	Status
AdemaPhoenix(1949)	chess power - Board 8	11	20 hours	My move!
AdemaPhoenix(1949)	chess power - Board 8	11	20 hours	My move!
mircea_1956 (1722)	WORLD.fast.3 - Board 3	50	21 hours	My move!
JCE77 (1836)	AWARDCHESS VS CZECH REPUBLIC.1 - Board 4	11	22 hours	My move!
JCE77 (1836)	AWARDCHESS VS CZECH REPUBLIC.1 - Board 4	11	22 hours	My move!
siopaoman (2115)	Get Award Gold Membership.2 - Round 2	3	22 hours	My move!
siopaoman (2115)	Get Award Gold Membership.2 - Round 2	3	22 hours	My move!
pikalahetti (1986)	Get Award Gold Membership.1 - Round 2	18	22 hours	My move!
bemacom(1914)	Chess Group! Open Challenge - Board 3	11	22 hours	My move!
Susanti (1679)	RUSSIA GROUP.7 - Board 1	20	22 hours	My move!

Edit | Delete

by AWARDCHESS
Los Angeles United States 

Member Since: May 2008
Member Points: 10795

View Message

My Messages     « previous | next »

From: CHESScom
To: AWARDCHESS
Date: Feb 28, 2009 @ 5:09am
Subject: Your Games Have Been Paused

 

Your Games Have Been Paused

You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

The games which triggered this event are:

http://www.chess.com/echess/game.html?id=12476564
http://www.chess.com/echess/game.html?id=13127374
http://www.chess.com/echess/game.html?id=13825307
http://www.chess.com/echess/game.html?id=13849207
http://www.chess.com/echess/game.html?id=13849233
http://www.chess.com/echess/game.html?id=14407390
http://www.chess.com/echess/game.html?id=14547849

View Message

From: FVC123
To: AWARDCHESS
Date: Feb 28, 2009 @ 5:32am
Subject: Pausing

The message i just sent you is my games that were paused and i had 5 hours or more.

A few months ago, I reported to Staff, that the Server systematicly stollen my playing Time!

I got Response, that they had no same complains and problems, therefore! And they recomend me to play less # of games!

Now I reduce my # of games 3 times! And the problem still exist!!! 

 I found that it is very regular problem here! A few hours just dissapear very often, even without Pausing All Games!

This is definetely Server big problem, that I do not like to see again and again!

Greg

View Message

From: AWARDCHESS
To: FVC123
Date: Feb 28, 2009 @ 5:55am
Subject: Re: Pausing

It is a big Mess of Server, that I reported a few months ago!

----------------------------------------------------------------------
Original Message by FVC123 on 2/28/2009 @ 5:52am:

I will and i was wrong my opponent had 5 hours to make his or her move i had 20 plus hours also.

----------------------------------------------------------------------
Original Message by AWARDCHESS on 2/28/2009 @ 5:35am:

Can you post it on my forum about it problem?

It can help to fix them, because when you will back up my statements, it will give more Credibility to our Complains!

Greg

----------------------------------------------------------------------
Original Message by FVC123 on 2/28/2009 @ 5:32am:

The message i just sent you is my games that were paused and i had 5 hours or more.

View Message

From: CHESS
To: AWARDCHESS
Date: Feb 28, 2009 @ 6:09am
Subject: Your Games Have Been Paused

Your Games Have Been Paused

You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

The games which triggered this event are:

http://www.chess.com/echess/game.html?id=13127374
http://www.chess.com/echess/game.html?id=14407390
http://www.chess.com/echess/game.html?id=14547849
http://www.chess.com/echess/game.html?id=14547857
http://www.chess.com/echess/game.html?id=14890605

CLICK HERE to view your games!

My Online Chess

Current Games

Opponent	Game	# Moves	Time Left	Status
siopaoman (2115)	Get Award Gold Membership.2 - Round 2	3	21 hours	My move!
siopaoman (2115)	Get Award Gold Membership.2 - Round 2	3	21 hours	My move!
pikalahetti (1986)	Get Award Gold Membership.1 - Round 2	18	21 hours	My move!
bemacom(1914)	Chess Group! Open Challenge - Board 3	11	21 hours	My move!
Susanti(1679)	RUSSIA GROUP.7 - Board 1	20	21 hours	My move!
MADO_O (1730)	AWARDCHESS VS PHARAONS BROTHERS.1 - Board 3	24	22 hours	My move!
MADO_O (1730)	AWARDCHESS VS PHARAONS BROTHERS.1 - Board 3	22	22 hours	My move!
MADO_O (1730)	AWARDCHESS VS TEAM EGYPT.1 - Board 3	24	22 hours	My move!
ktbosco (1601)	French Defense: Exchange Variation.	21	26 hours	My move!
rich (1452)	STAR VS TEAM PALESTINE.1 - Board 1	25	26 hours	My move!

View Message

From: AWARDCHESS
To: FVC123
Date: Feb 28, 2009 @ 6:15am
Subject: Re: Pausing

Please! Do it!

I reposted your Message, but this is a real big problem!

The www.chess.com stolen my big Victory on one big  Tournament, when I played last winning game with one partner, I has two Add Pawns! And the Server made me TIME-OUT of that winning game, when I had a plenty of time!

My partner got a Victory at that game and Tournament!

I complained that I do not had a Time-Out, and he Staff admit a big mistake! And they do not changed outcome of the game, tournament and my Stats!

That 'Time-Out" still on my Stats now!

I completely disagree! I was robbed!

Also, another one false Time-Out on my Stats badly happened! And still here!

And 3 times the Staff deleted false Time-Out of my Staff!

----------------------------------------------------------------------
Original Message by FVC123 on 2/28/2009 @ 6:03am:

I know i will post it in your forum

----------------------------------------------------------------------
Original Message by AWARDCHESS on 2/28/2009 @ 5:55am:

It is a big Mess of Server, that I reported a few months ago!

-------------------

As you see, it happen again! Just before it, I made my current moves and increase my Time up to 27 hours!

The Server Pausing all my games again on regular pausing schedule -, and Server scharge me 6 hours for their Service. My Time became 21 hours just in two minutes!

Now I made my moves, and increase my time again up to 27 hours!

 I bet it will be stolen again!

1.Add my Time!

2.Fix the Server!

View Message

From: CHESScom
Date: Feb 28, 2009 @ 7:09am
Subject: Your Games Have Been Paused

Your Games Have Been Paused

You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

The games which triggered this event are:

http://www.chess.com/echess/game.html?id=12074345
http://www.chess.com/echess/game.html?id=13544890
http://www.chess.com/echess/game.html?id=13604276
http://www.chess.com/echess/game.html?id=14486236
http://www.chess.com/echess/game.html?id=14521580
http://www.chess.com/echess/game.html?id=15069996
http://www.chess.com/echess/game.html?id=15674537
http://www.chess.com/echess/game.html?id=15674577

CLICK HERE to view your games!

Comments:

by FVC123ago
Knoxville, TN United States 

Member Since: Oct 2007
Member Points: 2513

MY games were put on vacation to when i had 20 plus hours left and i lost a game too

by FVC123
Knoxville, TN United States 

Member Since: Oct 2007
Member Points: 2513

bornesmach1 (1719)	1 st ONLINE but LIVE - Round 2	1	5 hours	Waiting...
wolfette (1484)	1 st ONLINE but LIVE - Round 2	8	9 hours	Waiting...
JMack207 (1452)	100+games - Round 1	3	9 hours	Waiting...
budlightdelight(1502)	MICKS MATES	6	27 hours	Waiting...
TheJason1975(1212)	Let's Play!	22	27 hours	Waiting...

View Message

From: CHESS
Date: Feb 28, 2009 @ 8:09am
Subject: Your Games Have Been Paused

Your Games Have Been Paused

You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

The games which triggered this event are:

http://www.chess.com/echess/game.html?id=10239854
http://www.chess.com/echess/game.html?id=11310206
http://www.chess.com/echess/game.html?id=12074345
http://www.chess.com/echess/game.html?id=13544890
http://www.chess.com/echess/game.html?id=13604276
http://www.chess.com/echess/game.html?id=14310809
http://www.chess.com/echess/game.html?id=14486236
http://www.chess.com/echess/game.html?id=14521580
http://www.chess.com/echess/game.html?id=14640193
http://www.chess.com/echess/game.html?id=14903398
http://www.chess.com/echess/game.html?id=14929638
http://www.chess.com/echess/game.html?id=15069996
http://www.chess.com/echess/game.html?id=15268734
http://www.chess.com/echess/game.html?id=15626856
http://www.chess.com/echess/game.html?id=15674534
http://www.chess.com/echess/game.html?id=15674537
http://www.chess.com/echess/game.html?id=15674577

CLICK HERE to view your games!

View Message

From: CHESScom
To: AWARDCHESS
Date: Feb 28, 2009 @ 9:09am
Subject: Your Games Have Been Paused

Your Games Have Been Paused

You may have as little as 30 minutes remaining in one or more of your Online Chess games and because you are a Premium Member your account has been automatically set to "Vacation". Please login soon and continue your games!

The games which triggered this event are:

http://www.chess.com/echess/game.html?id=8826244
http://www.chess.com/echess/game.html?id=10239854
http://www.chess.com/echess/game.html?id=11310206
http://www.chess.com/echess/game.html?id=11876380
http://www.chess.com/echess/game.html?id=11964610
http://www.chess.com/echess/game.html?id=12043391
http://www.chess.com/echess/game.html?id=13077735
http://www.chess.com/echess/game.html?id=13087100
http://www.chess.com/echess/game.html?id=14903398
http://www.chess.com/echess/game.html?id=15048506
http://www.chess.com/echess/game.html?id=15268734
http://www.chess.com/echess/game.html?id=15626856
http://www.chess.com/echess/game.html?id=15674539
http://www.chess.com/echess/game.html?id=15674597
http://www.chess.com/echess/game.html?id=15781708

CLICK HERE to view your games!

I'm having the same problem. My games have been auto-paused three times in the past 12 hours, when only an hour or so before, it wasn't my turn in any of my games.

Sorry guys, this was caused by one of our Database servers dying on us, but not really dying. It just stopped updating so it was 24 hours behind and it caused a ton of issues.

Surely this deserves a thread of its own?

Your Staff can't delete someone else's Staff's false Time-Out 3 times and expect to go unanswered.

I meant, that it was 3 times deleted from my Stats!

But 2 false 'Time-Outs' are still badly remaining on my Stats!

I am still waiting, that the justice will prevail, and it will be taking out, I will get back my Victory on the Tournament!

Greg