I've been having the same problem with auto-vacation kicking in when I've had plenty of time left to move. It was interesting too around a week ago I timed-out on one of my games when it clearly said I had 20 minutes to make a move. I figured out a move and when I went to the game to play it it said I had lost the game on time. I couldn't understand that considering I refreshed the screen so I knew exactly how much time I had left. I wasn't going to raise this issue assuming that maybe I misread the amount of time I had left and accepted I over-stepped the limit. However as others are having the same problems like AWARDCHESS maybe the server was to blame. If it was a server problem should I have that game I timed-out on reinstated? I would appreciate feedback from a staff member on the possibility of this. Thanks.
I've been having the same problem with auto-vacation kicking in when I've had plenty of time left to move. It was interesting too around a week ago I timed-out on one of my games when it clearly said I had 20 minutes to make a move. I figured out a move and when I went to the game to play it it said I had lost the game on time. I couldn't understand that considering I refreshed the screen so I knew exactly how much time I had left. I wasn't going to raise this issue assuming that maybe I misread the amount of time I had left and accepted I over-stepped the limit. However as others are having the same problems like AWARDCHESS maybe the server was to blame. If it was a server problem should I have that game I timed-out on reinstated? I would appreciate feedback from a staff member on the possibility of this. Thanks.