I very rarely click the rematch button.
But when I do, it's more usually after a loss. I would only want a rematch after a win if the game was very close and interesting to me for one reason or another.
However win or loss, when asked for a rematch, I will give it... and usually more than one. The only exception is if they're rude. Rudeness can be either in chat, or for example stalling the game when the conclusion is inevitable.
Rated fast games. 1-5 minutes.
You lose , you run. No rematch. Thats the rules everyone follows.
You win? Then spam rematch button, if lose next game - run run run. All games are about rating points.
And i am not talking about patzers with no life. It is the same even with people who are FIDE Arbiters and Trainers (personal experience) or anyone.
Chess com should do as Fide Arena server - add option for a match - minimum 2 or more games if you run 2nd you lose game.