Notifications stopped working
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Angelique343
1 day ago
0
#1
All of a sudden I'm not getting Notifications for my move (on Android phone). The settings are set correctly, to receive notifications. This is annoying - how can I solve this issue please?
1 day ago
0
#2
Hey @Angelique343 👋
That does sound frustrating — you’re not the only one who’s run into this recently.
If your settings in the app are already correct, here are a few things you can try on your Android device:
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Check app notification permissionsGo to: Settings > Apps > Chess.com > Notifications and make sure they’re all enabled.
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Battery optimisation settingsGo to: Settings > Battery > Battery optimisation, find the Chess.com app, and set it to Not optimised (some devices block background notifications otherwise).
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Clear app cacheGo to: Settings > Apps > Chess.com > Storage > Clear Cache — don't tap "Clear Data" unless you’re okay logging in again.
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Reinstall the appSometimes a fresh install fixes weird bugs after an update.
If none of that helps, you can also report the issue at Chess.com Support. Hopefully they’ll get it sorted soon!
@JosephReidNZ ♟️