players cheating by abandoning mid game

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RussellCoigh7
Hi, I’ve run in to this problem which occurs to me .every week nowadays.
Some players are somehow aborting games, when they make a critical mistake that will cost them the game. It has happened to many times, as soon as the make a wrong move (usually during an end game) the game get aborted and they disappear instantly. The game isn’t recorded in the stats nothing. Any idea what is going on and how to stop it?
hkjin81

Same happen to me just before. Is it a kind of cheat?

RussellCoigh7
Has to be, because it literally happens when they’re about to lose the game and it’s instant, as soon as they realise it. It never happens to me when I’m about to lose haha. It’s very frustrating.
Xanitrep

This happens when the server restarts in the middle of a game.

I use the old Play->Live Chess interface on desktop, and it puts up a large red banner in the upper righthand corner of the screen 40 minutes before a restart saying "Server restart in 40 minutes." This banner remains visible and counts down until the restart.

Based on all the posts that I see about this, I assume that it doesn't show up on mobile or doesn't show up in the new beta interface. If so, this ought to be fixed so that it's evident that a restart is coming regardless of which UI people are using.

If it does show up in these places, then I don't know what to say other than to suggest that people pay attention to the server restart notification and not start a game that they won't have time to finish.

RussellCoigh7
Thanks for the insight Xanitrep. It’s a massive coincidence as it always happens in the most critical moment but it does makes sense. Yes, I do play on a phone and nothing like that comes up. Cheers
Martin_Stahl
Xanitrep wrote:

This happens when the server restarts in the middle of a game.

I use the old Play->Live Chess interface on desktop, and it puts up a large red banner in the upper righthand corner of the screen 40 minutes before a restart saying "Server restart in 40 minutes." This banner remains visible and counts down until the restart.

Based on all the posts that I see about this, I assume that it doesn't show up on mobile or doesn't show up in the new beta interface. If so, this ought to be fixed so that it's evident that a restart is coming regardless of which UI people are using.

If it does show up in these places, then I don't know what to say other than to suggest that people pay attention to the server restart notification and not start a game that they won't have time to finish.

 

The alert shows in the new interface and I pretty sure it does in the apps as well. Many people don't see it or really pay attention to what it says.

Martin_Stahl
nousernameswereavailable wrote:

Does aborting the game mean it's a draw?

Or is it like game abandonment where one player wins?

Sorry, I'm a bit confused.

 

Aborting means the game is gone, just like if you abort on the first move. Nothing written to the archive, no rating changes.

Martin_Stahl
nousernameswereavailable wrote:

I see. But to my understanding, if people could "hack the system", surely they would be doing scarier things than aborting games in losing positions.

 

Yes, they would.

Martin_Stahl

The OP is apparently playing around the time server restarts happen, so seems to be more impacted than normal.  That's all.

ZukaBazuka
I once did that but I was winning because my computer died and after plugging it in and going back to the game it said I ran out of time
anhbao123

Don't play when the server is about to reset

hkjin81

The reason users complaining about this is that server reset notification is not enough to aware. There need to be some big red warning sign on the site when it's about to reset.

tacticspotter
nousernameswereavailable 写道:
hkjin81 wrote:

The reason users complaining about this is that server reset notification is not enough to aware. There need to be some big red warning sign on the site when it's about to reset.

+1

Second wave of complaints incoming

"Alert blocking screen" 

"Game lost due to alert" 

"Stupid update"

hkjin81
tacticspotter님이 썼습니다:
 

Second wave of complaints incoming

"Alert blocking screen" 

"Game lost due to alert" 

"Stupid update"

Blocking alert is stupid. It just need to be hard to cannot see.