Poor experience on Chess.com



I just played a game where the weirdest thing happened. I made a move that put my opponent in a bad spot. I am sitting there feeling rather pleased with my play and watching the opponent's clock tick away as, I assumed, he/she did not yet figure how to solve the dilemma. Suddenly, I get the little pop-up that says I am disconnected. From what I could see my internet connection was fine. I quickly refreshed and realized that I lost about minutes and my last move did not register so I wrinsed and repeated (played the same move again). Just as my opponent's clock ticked lower than mine (again), the same thing happened. No internet disconnect again. This time it took quite a while to refresh. When it completed the refresh, I lost the game due to time and the move that I made twice was not on the board. Has anyone else experience anything like this on this site?
There was an issue and staff are working on it
I just played a game where the weirdest thing happened. I made a move that put my opponent in a bad spot. I am sitting there feeling rather pleased with my play and watching the opponent's clock tick away as, I assumed, he/she did not yet figure how to solve the dilemma. Suddenly, I get the little pop-up that says I am disconnected. From what I could see my internet connection was fine. I quickly refreshed and realized that I lost about minutes and my last move did not register so I wrinsed and repeated (played the same move again). Just as my opponent's clock ticked lower than mine (again), the same thing happened. No internet disconnect again. This time it took quite a while to refresh. When it completed the refresh, I lost the game due to time and the move that I made twice was not on the board. Has anyone else experience anything like this on this site?