Problem to play new games!

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Avatar of Aguimaraes51
I can’t play anymore. I don’t know what it’s happening. I press new game or to create new challenge and stay searching for ages. Until two days ago, I pressed and in seconds someone play with me. Now, just stay searching and nothing.
Avatar of daxypoo
did you do anything to your settings?
“will only play black”
or have a weird rating range selected

sometimes i mess up and add a weird increment to the “standard” live game people play
Avatar of Aguimaraes51
I checked everything. I try connect different WiFi and 4G. I delete and install the app again. Nothing change ☹️
Avatar of daxypoo
are you playing on the app only?

i only ask because only play on app and i have been having some issues with it- though not necessarily in live chess

there are times where i try to start the app and chess.com servers dont “recognize “ me a couple of times here and there; i have seen myself “disconnect” a few times on my ipad (suspect this is my dodgy wifi router though)

i know if you seach through the app you can find the link to contact chess.com directly and tell the, the problem
Avatar of Aguimaraes51
Yes. I play only through the app in my IPhone. I really don’t understand what it’s happening. I normally play 3-4 games per day. Now I can’t play. I’m so upset 😭