problem with the chess.com android app

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Avatar of milokia

buggy slow memory consuming

Avatar of notmtwain

milokia wrote:

buggy slow memory consuming I'm thinking of unsubscribing at my least put my money where I receive some respect!!

This appears to be your first post ever. I'm curious as to how you came to the conclusion you were being disrespected.

Avatar of rsvan

chess.com app on my android is even worse,it can't be open recently and there is information that my chess app must be updated but after uninstalling it and reinstalling it still it can't be open,please chess.com solve my problem

Avatar of ChessOfPlayer

It works just fine for me.  I am very happy with it.  Maybe it is on your phone of internet connection?

Avatar of Martin_Stahl
rsvan wrote:

chess.com app on my android is even worse,it can't be open recently and there is information that my chess app must be updated but after uninstalling it and reinstalling it still it can't be open,please chess.com solve my problem

 

How recently did you try? It sounds like you have a problem that was supposedly fixed earlier.

 

https://www.chess.com/forum/view/help-support/did-chesscom-just-quit-working-on-kindle-fire?lc=1&page=2

Avatar of egoole

Hey hey...  staff's.. Can the most recent version of the Android app work on Android 4.2.2...  Am having a similar problem with post #5...  And I can't use an older version cos it no longer supported....  Thx 👋 

Avatar of Martin_Stahl

I can't recall from your other posts about the issue but did you ever open a ticket? Post #5 is about a different issue with the Classic app not working anymore, or at least I think it is.

 

Your problem is probably that something the app now relies on doesn't exist in your version of Android.

Avatar of recklass

My biggest problem with the Android app is that it always says I have a move waiting in Daily chess, even if I do not. I find I have to close the app and restart it to get the information corrected.

BTW, on Android when I say close the App I mean tap the "Apps List" button (square button) and slide the Chess.com app off screen. For those who aren't aware, that stops the app and when it relaunches it resyncs its data, without resetting user information.

Avatar of TwistedFate3

Just switch to iPhone and your problems will disappear! :)

Avatar of Former_mod_david

Technical staff are looking at upgrading the Amazon apps to https as well as implementing V3 - not sure how long that will take, though. This is separate from the existing version being unsupported, which should have been resolved a few hours ago.

Avatar of unterseegoat
milokia wrote:
buggy slow memory consuming I'm thinking of unsubscribing at my least put my money where I receive some respect!!

Avatar of Douglasstrand

I can log in but I can't play. Please fix this. Thank you.

Avatar of notmtwain
Douglasstrand wrote:

I can log in but I can't play. Please fix this. Thank you.

Looks like you already played two games today.

Problem solved!

Avatar of gregorjmendel

 Hello! App keeps showing 'App version not supported, please update banner'. Updated, banner still popping up. Reinstall app, banner is still there and on top of that cannot log in using the Facebook button.

Avatar of SGC-Dragon

chess.com app tell that no longer support this version. How can I fix that???

 

Avatar of AbsoluteMetrology

Have the same problem as post #16, just stopped working a few minutes ago, need to update, update what? there is no update version or button.

Avatar of Siva3300

What has happened to app? Shows App version not supported, please update. Uninstalled and reinstalled it numerous times. But still the same. Play store doesn't show any new version

Avatar of JHoldy

Having the same issue.  In the Play Store it let me choose to be a beta tester and after a couple of mins gave me an update to download but that still has the same "not supported" message and doesn't allow me to log in.

Avatar of sergerybkin

chess.com app in iphone does not work also. It writes that Couldn't Log In.

Avatar of goutsoy

.....Play store doesn't show any new version.....what happent ?