Puzzle Stats not showing
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RubberSoul54
5 days ago
0
#1
All I see is my rating, but can’t get any details or history.
5 days ago
0
#2
I'm having the same issue. The puzzles I'm getting feel significantly easier also. My rating has shot up past 2500 in the last few days, whereas my previous all-time record was 2400. Usually my rating hovers around 2200.
5 days ago
0
#3
I am having both issues described: I cannot see list of recent puzzles; and the puzzles I am given are less difficult.
5 days ago
0
#5
I have tried contacting customer support a couple of times and all I get is the Bot Assistant. Now it is telling me, you have already asked that question and has an extra box where I can click a link on the subjects of Stats. 😀.
All I want is a live person to address the problem and fix the problem for all of us who are having the issue.
Thanks for the replies. It thought I was the only one with the issue. I must not have dug deep enough on the forum boards.
All I want is a live person to address the problem and fix the problem for all of us who are having the issue.
Thanks for the replies. It thought I was the only one with the issue. I must not have dug deep enough on the forum boards.
5 days ago
0
#6
Hi…
I along with a few others are also experiencing this …see my topic on the Help and support page
Cmon chess.com …sort this out
I along with a few others are also experiencing this …see my topic on the Help and support page
Cmon chess.com …sort this out
4 days ago
0
#7
There's a known name issue on the iOS app and current rating on Android app stats isn't updating correctly. Staff are looking into it
It was working fine one day and then it suddenly stopped working. Whatever they did broke it and I can’t see my stats.
4 days ago
0
#10
thought i was going crazy refreshing uninstalling and reinstalling. glad it wasnt just me.
4 days ago
0
#11
I am having the same issues. 1. stats and solved puzzles have disappeared. 2. AI assistant is of no help, a link to here might help. E.g. … there is a known issue ….. staff are working on it.
4 days ago
0
#12
I also recognise the easier problems issue and will add, a tendency for coach’s comments to be misleading… e.g. “ capture the queen … when the problem is clearly a 3 move checkmate”!
