Puzzle Stats not showing
Sort:
RubberSoul54
Jul 15, 2025
0
#1
All I see is my rating, but can’t get any details or history.
I'm having the same issue. The puzzles I'm getting feel significantly easier also. My rating has shot up past 2500 in the last few days, whereas my previous all-time record was 2400. Usually my rating hovers around 2200.
I am having both issues described: I cannot see list of recent puzzles; and the puzzles I am given are less difficult.
I have tried contacting customer support a couple of times and all I get is the Bot Assistant. Now it is telling me, you have already asked that question and has an extra box where I can click a link on the subjects of Stats. 😀.
All I want is a live person to address the problem and fix the problem for all of us who are having the issue.
Thanks for the replies. It thought I was the only one with the issue. I must not have dug deep enough on the forum boards.
All I want is a live person to address the problem and fix the problem for all of us who are having the issue.
Thanks for the replies. It thought I was the only one with the issue. I must not have dug deep enough on the forum boards.
Hi…
I along with a few others are also experiencing this …see my topic on the Help and support page
Cmon chess.com …sort this out
I along with a few others are also experiencing this …see my topic on the Help and support page
Cmon chess.com …sort this out
Jul 16, 2025
0
#7
There's a known name issue on the iOS app and current rating on Android app stats isn't updating correctly. Staff are looking into it
It was working fine one day and then it suddenly stopped working. Whatever they did broke it and I can’t see my stats.
thought i was going crazy refreshing uninstalling and reinstalling. glad it wasnt just me.
I am having the same issues. 1. stats and solved puzzles have disappeared. 2. AI assistant is of no help, a link to here might help. E.g. … there is a known issue ….. staff are working on it.
I also recognise the easier problems issue and will add, a tendency for coach’s comments to be misleading… e.g. “ capture the queen … when the problem is clearly a 3 move checkmate”!
I don't see the opening names anymore. Did they stop doing that?
Puzzle stats such as highest rating, best puzzle solved, best streak are not functioning. Best puzzle and streak are gone completely and my highest rating is a random date from October 2025 and not my historic high. I’m only 1500 at best and this was a motivator for me to improve. I would love to see it functioning again.
Dec 3, 2025
0
#16
gradyskitchen wrote:
Puzzle stats such as highest rating, best puzzle solved, best streak are not functioning. Best puzzle and streak are gone completely and my highest rating is a random date from October 2025 and not my historic high. I’m only 1500 at best and this was a motivator for me to improve. I would love to see it functioning again.
Ratings were updated in October and that included stats.
https://www.chess.com/news/view/announcing-new-puzzles-rating-system
My puzzle rating is 212 000 which is ridiculous and I’m not that good. I don’t understand why you are all talking about ratings around 2000. Something is wrong somewhere.
wezmabini wrote:
My puzzle rating is 212 000
Please Sign Up to comment.
If you need help, please contact our Help and Support team.