State Of Chess.com: Send Your Questions Here!

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ATM015
marclautrichien hat geschrieben:

HELLO I WOULD TO KNOW WHAT ARE THE ARENA BONUS POINTS FOR THE LEAUGUES

Its the points you earn in tournaments. 0 win streak is 2. 1 win streak is 3 etc etc

AGC-Gambit_YT
marclautrichien wrote:

HELLO I WOULD TO KNOW WHAT ARE THE ARENA BONUS POINTS FOR THE LEAUGUES

let go of the caps lock fr

justbefair

The broadcast took place already.

https://www.chess.com/news/view/2025-state-of-chess

shadowtanuki

I guess that means the staff is going to go back to ignoring us for another year

Martin_Stahl
shadowtanuki wrote:

I guess that means the staff is going to go back to ignoring us for another year

Staff don't ignore members.

ATM015
Martin_Stahl hat geschrieben:
shadowtanuki wrote:

I guess that means the staff is going to go back to ignoring us for another year

Staff don't ignore members.

Suuureeeee

shadowtanuki

I think the staff ignores the moderators, too.

Martin_Stahl

They don't ignore either. They certainly can't respond to everything. The certainly won't do everything suggested. Some things that get suggested that staff like may take a while to get implemented and may not be exactly what was wanted/expected.

Staff handle close to 1,000 support tickets a day. There are easily hundreds of suggestion and/or bug related tickets each day (many not actual bugs or repeated reports) that get triaged. Staff are active in a number of site clubs, reading topics and sometimes replying.

ATM015
Martin_Stahl hat geschrieben:

They don't ignore either. They certainly can't respond to everything. The certainly won't do everything suggested. Some things that get suggested that staff like may take a while to get implemented and may not be exactly what was wanted/expected.

Staff handle close to 1,000 support tickets a day. There are easily hundreds of suggestion and/or bug related tickets each day (many not actual bugs or repeated reports) that get triaged. Staff are active in a number of site clubs, reading topics and sometimes replying.

1000 each hopefully, but staff takes ages to respond anyway