State Of Chess.com: Send Your Questions Here!

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crazedrat1000

The market is what determines the salary. Google could be and almost is the biggest company on earth but they're not handing out money for that reason, they're going to pay what makes sense for them in the market - in their case what ensures they get and retain the best engineers possible.

I don't know what the number is but it's quite high for chess.com. Part of salary is often in company stock, so when you look at the base that's often like just over half of the real salary. They're 160+. But honestly, anyone earning more than 70K a year should consider themselves fortunate and be busting their rear-end, not being useless / lazy, considering there are many people slaving away for 12$ an hour in warehouses, walking 20 miles a day with aging backs and heart disease. Anyway, I'm still not sure what your purpose is in this conversation since I don't think you represent chess.com in an official capacity. But if you do have any power or sway hopefully you can get the problems fixed. I've listed enough to start with. Though there are many more others have listed, but start with the glaring ones - i.e. cannot read the forum on iOS, cannot make a post on the forum on iOS, message box on web is reminiscent of a rotary aircraft whose wings are held together by duct tape... private messages don't dynamically update you have to refresh the page, that's another one. And then go from there.

There are packages you can just install and use in your app, both for the server and client, to get a private messaging system fully working. You don't even have to build the thing, it's already built... It's not that hard tbh. One of the first apps I built fresh out of college was a private messaging system which was far more sophisticated than what you guys have. Well... I just used a package for it. It took a week for a fresh grad to build, no more.

marklovejoy
MGleason wrote:
marklovejoy wrote:

A friend of mine had their account closed for a fair play violation around 3/7/25. Their last game was a loss due to abandonment. Can people be reinstated or be able to rejoin the website after X amount of time away? Or are there offenses beyond reinstating?

They should reach out to the support team.

There is always the option to file an appeal if they believe they were wrongly banned. Incorrect bans are pretty uncommon, but have happened.

If the ban was for rating manipulation or sandbagging and it was a first offence, depending on the circumstances, sometimes a promise to stop will lead to the account being reopened, generally with a reset rating.

Otherwise, they should ask for a second chance in a new account. If the ban was for engine use, and your friend is guilty, this is the only option.

I don't have any way to contact them. I didn't think this would happen and we never exchanged email addresses. What else could be done if I can't contact them? But thank you for the information.

MGleason

You can't file an appeal or ask for a second chance for someone else. (an exception might be for your own kids)

If they are back on the site in a new account (with permission or otherwise) and have chosen not to contact you, that's their decision; some people are embarrassed after getting caught cheating and don't make contact with their friends when they come back. Or, if they are no longer on the site, then again that's their decision.

Martin_Stahl
crazedrat1000 wrote:

...

I don't know what the number is but it's quite high for chess.com. Part of the salary is in company stock, so when you look at the base that's like just over half of the real salary. They're 160+. But honestly, anyone earning more than 70K a year should consider themselves fortunate and be busting their rear-end, not being useless / lazy, considering there are many people slaving away for 12$ an hour in warehouses, walking 20 miles a day with aging backs and heart disease. Anyway, I'm still not sure what your purpose is in this conversation since I don't think you represent chess.com in an official capacity. But if you do have any power or sway hopefully you can get the problems fixed. I've listed enough to start with. Though there are many more others have listed, but start with the glaring ones - i.e. cannot read the forum on iOS, cannot make a post on the forum on iOS, message box on web is reminiscent of a rotary aircraft whose wings are held together by duct tape... private messages don't dynamically update you have to refresh the page, that's another one. And then go from there.

There are packages you can just install and use in your app, both for the server and client, to get a private messaging system fully working. You don't even have to build the thing, it's already built... It's not that hard tbh. One of the first apps I built fresh out of college was a private messaging system which was far more sophisticated than what you guys have. Well... I just used a package for it. It took a week for a fresh grad to build, no more.

Chess.com doesn't have stock (not at all like you're suggesting) and doesn't pay Google level salaries. There's plenty of information that's been released on multiple places that talks about how staff don't work at Chess.com if salary is their motivation.

You are correct, I'm not answering your posts in any official capacity. That said, I have passed along the information about Android, since that's something I can test and I believe the iOS devs are aware of the forum issue but it's not something I can test.

crazedrat1000
Martin_Stahl wrote:
 

Chess.com doesn't have stock (not at all like you're suggesting) and doesn't pay Google level salaries. There's plenty of information that's been released on multiple places that talks about how staff don't work at Chess.com if salary is their motivation.

You are correct, I'm not answering your posts in any official capacity. That said, I have passed along the information about Android, since that's something I can test and I believe the iOS devs are aware of the forum issue but it's not something I can test.

These are self-reported salaries of senior engineers at Chess.com. Considering I've actually applied for jobs at chess.com and seen their offered ranges, while you are just an unpaid mod on this website and would not know anything about this, I don't know why you feel the need to debate the matter.

I'd be surprised if this is all base salary, since that isn't typical, but those details will be in the contract. They probably have some other form of benefits which count as compensation. Now, if this is all base that's pretty amazing, most people would prefer base to something like stock which you have to wait a year to collect / the market conditions have to be good / you have to learn about investing. I knew some people who worked at meta and 80% of their salaries were in company stock. Base was like 100 but they got 400+ in stock. When meta crashed and burned they lost almost their entire salary. Base is actually preferred.

Martin_Stahl

The site doesn't have public stock. Based on some interviews I've seen, there are some private shareholders but nothing to indicate anywhere that general staff have any stock options. The company created when buying PMG might have some private shareholders as well.

I also know about what the site was offering for support a few years back which was approximately in line with something like a help desk role (outside large US cities or on the coasts probably). Based on other IT related industries avd scaling by roles, I would be very surprised if that level was salary (that you posted) was reached outside of long term and senior level roles (management and team leads maybe). With only 3 submissions, that's not a good indication of the general ranges.

Every public facing commentary from staff have always mentioned that of someone is looking for their highest salary, chess.com isn't the place for that

Verwarr

Is there will be an improvement on chess.com forum on Android? Because you know, can't quote someone, can't see image most of the time, can't send an image, can't @someone, can't receive notification when someone replies to forum post, and this garbage wall of text on Android when writing on forum.

Verwarr

Also, I'm curious why not mention the name when telling the player that their past opponent has violated tos? Imo it's good to raise the morale of players who's not violating the tos, you know like schadenfreude; and make chess.com look more transparent when dealing cheater that some people here complain that chess.com not doing anything to them.

Martin_Stahl
Verwarr wrote:

Is there will be an improvement on chess.com forum on Android? Because you know, can't quote someone, can't see image most of the time, can't send an image, can't @someone, can't receive notification when someone replies to forum post, and this garbage wall of text on Android when writing on forum.

I don't think there are plans on major changes to the app forums code. Nothing I've seen mentioned anyway.

crystal0192

135th!

Magnus_Carlsen08764

why are there so many cheaters?

crazedrat1000
Verwarr wrote:

Is there will be an improvement on chess.com forum on Android? Because you know, can't quote someone, can't see image most of the time, can't send an image, can't @someone, can't receive notification when someone replies to forum post, and this garbage wall of text on Android when writing on forum.

Lol, these bugs are atrocious and would not be accepted or made any excuses for at any competently run IT company. And they've probably been there for years at this point. This sort of thing is only possible when management is paying no attention, i.e. is very bad at their jobs. 
Chess.com the org is nothing but an online platform, how can bugs like this go unnoticed for years? I am in shock it's possible. Incompetence / laziness are reaching levels of critical volcanic overflow at this company. 

MGleason

@crazedrat1000, that salary number is for a "senior backend developer". That's plausible for what you could make as a senior long-term developer who's been around for a very long time. Team leads, or the developer who knows how everything works, or the guy who wrote that really complex but vital part of the code 15 years ago.

AGC-Gambit_YT
crazedrat1000 wrote:
ChessAGC_YT wrote:
Martin_Stahl wrote:

@crazedrat1000, the State of Chess.com already finished

WAHAHAHAHAHA

You obviously have a need to suck up to perceived authority figures. Even when all they say in response to glaring issues is "we can't do anything", "it's supposed to be that way", etc..

bro get a life, you downvoted me and couldn't tell I was joking? You must be a failure, you're the only suck up here.

shadowtanuki

What happened to that update they released last month? You know, the one where the profile page looked way different? That must have cost some money to develop, but they only used it for what, 12 hours? Was that a practical joke, or just some way to waste profits, or what? Seems like the money could have been better invested in something that wasn't scrapped after a few hours...

Martin_Stahl
shadowtanuki wrote:

What happened to that update they released last month? You know, the one where the profile page looked way different? That must have cost some money to develop, but they only used it for what, 12 hours? Was that a practical joke, or just some way to waste profits, or what? Seems like the money could have been better invested in something that wasn't scrapped after a few hours...

It's still going to be released and a subset of members still have it

ATM015
Martin_Stahl hat geschrieben:
shadowtanuki wrote:

What happened to that update they released last month? You know, the one where the profile page looked way different? That must have cost some money to develop, but they only used it for what, 12 hours? Was that a practical joke, or just some way to waste profits, or what? Seems like the money could have been better invested in something that wasn't scrapped after a few hours...

It's still going to be released and a subset of members still have it

It wasnt a good update, i like the current one, not the future one way better

StandStarter
Martin_Stahl wrote:
shadowtanuki wrote:

What happened to that update they released last month? You know, the one where the profile page looked way different? That must have cost some money to develop, but they only used it for what, 12 hours? Was that a practical joke, or just some way to waste profits, or what? Seems like the money could have been better invested in something that wasn't scrapped after a few hours...

It's still going to be released and a subset of members still have it

is it going to be toggle-able or...

ATM015

i hope new profile gets scrapped but hyper bullet as extra time control comes sooner

Martin_Stahl
StandStarter wrote:

is it going to be toggle-able or...

No. Once released it will be the only version