Still seeing the 'upgrade' button?

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Avatar of Doofy-Schidmar

I upgraded to diamond today.  I did it from my ipad (does that matter?).  I've been charged the money already, but I'm still seeing advertisements on the website.  Has anyone experienced this?

Avatar of notmtwain
CatPetter wrote:

I upgraded to diamond today.  I did it from my ipad (does that matter?).  I've been charged the money already, but I'm still seeing advertisements on the website.  Has anyone experienced this?

They have to manually upgrade you. Sometimes it takes a while.

Avatar of Martin_Stahl

If you upgrade from the website, it usually is immediate. When done through the app stores, there are some manual steps involved. They will likely get it done on Monday.

Avatar of notmtwain
Martin_Stahl wrote:

If you upgrade from the website, it usually is immediate. When done through the app stores, there are some manual steps involved. They will likely get it done on Monday.

No holidays?

Avatar of Martin_Stahl

Oops, depends on who does the payments. I think it is a US-based person, so you're probably right. Also don't know if the site gives staff US holidays off.

Avatar of jjupiter6

Your post title reads like it is asking the reader whether he or she is still seeing the upgrade button. You can't just shove a question mark at the end of a statement. Yes, I'm grammar pedant.

 

Avatar of Doofy-Schidmar

Cool, thanks guys.  Sorry my question didn't make much sense jjupiter6.  

I won't worry about it then, knowing there is some manual steps.  

Avatar of Doofy-Schidmar

And...Matt from Support just emailed me, and is telling my my card was declined.  My card from last year for the auto-renew is the one in question.  The card from last year would have been declined, but not the one on my ipad.

'Go Platinum!  features include advertisements, and 3 tactical puzzles a day'.

Avatar of Guest6716973727
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