Texting with support team

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Avatar of realestfrankocean

Hi, few days ago i wrote a ticket to support. I got a response in which I was asked to write back to support. There isn't any contact info in response email, so should I just reply for this message with another email to the support@cheess.com or should I look for some other way to contact them? 

TIA, Kacper

Avatar of Martin_Stahl
szkatpl wrote:

Hi, few days ago i wrote a ticket to support. I got a response in which I was asked to write back to support. There isn't any contact info in response email, so should I just reply for this message with another email to the support@cheess.com or should I look for some other way to contact them?

TIA, Kacper

You should just be able to reply to the message.

Avatar of realestfrankocean

that's the whole mail, I cannot see any contact option

Avatar of Martin_Stahl
szkatpl wrote:

that's the whole mail, I cannot see any contact option

Just reply like you would to any other email.

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