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Polyestersock
GUYS DONT PLAY LIVE CHESS YOU MIGHT GET HACKED OR WORSE LOSE POINTS OR RATINGS!!!!
Martin_Stahl
bolvigian wrote:

The most frustrating is that Chess com does not say anything???

How hard is it to tell your users  "SORRY - WE HAVE SOME PROBLEMS!"


Would you rather staff be working on fixing the issues or posting in the forums?

Polyestersock
Yeah dude cause we don’t wanna lose ratings
colonyroad

What is going on, lost the last two games when Chess.com crashed and I lost the internet? Why cant' they fixed this?

rivermonster60

There are alternatives L L L...

52yrral

That's Mr. Dude, sir

Martin_Stahl
lonelystalker wrote:
Martin_Stahl wrote:
bolvigian wrote:

The most frustrating is that Chess com does not say anything???

How hard is it to tell your users  "SORRY - WE HAVE SOME PROBLEMS!"


Would you rather staff be working on fixing the issues or posting in the forums?

I would rather they dont blame us for bad connection but they admit its their problem. I can understand threre are problems sometimes, but admit the mistake, do not blame others.

 

No one is blaming the members. If, by some chance you get flagged for sportmanship due to the server issues today, open a ticket and they'll likely reset that.

Polyestersock
Ok now it is just kicking me out of the app oh could this get any BETTER! 😷😤😡
surgeondude15

Tt would be nice that if it is the server's fault that they say that, rather than blame it on internet connection problems

Polyestersock
Chess.com was good now it is worse than 👌



































Jk 🥴
Polyestersock
Chess.com is actually good before now it is so bad even the creators don’t say sorry about the problems!
52yrral

Not very funny

rivermonster60

go get a catnip toy

Polyestersock
You do that not me lol 😝
52yrral

Jeez you've only been here 3 weeks!

Martin_Stahl
surgeondude15 wrote:

Tt would be nice that if it is the server's fault that they say that, rather than blame it on internet connection problems

 

The client, running on your device, can't reach the server; it can't tell if there is network connection problem between you and the server, if the problem is your connection, or if the server is down. I guess they could code additional checks to see if some other IP can be reached and cater the error message a little better, but that is more code so it is probably just easier to say it's a connection issue.

Polyestersock
This could be our last byes
rivermonster60

Do you think Alekhine's cats indulged?

surgeondude15

Thanks for the explanation.  I realize y' all are doing your best.

52yrral

So long freebert