WHY WAS I GIVEN LESS TIME THAN MY OPONENT TO MOVE AND LOST 6 POINTS AS A RESULT
You we're not give less time. However, if you were experiencing high lag or disconnects, it could appear that way.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
WHY WAS I GIVEN LESS TIME THAN MY OPONENT TO MOVE AND LOST 6 POINTS AS A RESULT