V3 Clock issues - My internet connection is great btw.

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Avatar of Honorable_Sub

I make a move, then I await my never ever playing opponent.

Then their time runs out. Lo!! and Behold!! I lose!!! Chess.com 

message: " Sorry dude, your last move never made it to our server".

Bring back V2 until you totally smooth out V3 issues guys. 

Avatar of Martin_Stahl

The same thing could happen on either version of the site. Your local connection to the internet is only a small part of the path the traffic takes from your client to the chess.com servers. So, having a great internet connection doesn't guarantee anything.


Some things you can look at that can improve chances of not getting disconnected from the Live server process (though nothing can guarantee it):

 

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

 

https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection

Avatar of Honorable_Sub

Guys come on..

Avatar of Honorable_Sub

This has never happened before. 

Avatar of qinghuaw

I agree, V2 was far smoother than V3, I have the same problem as you.

Avatar of notmtwain
Honorable_Sub wrote:

This has never happened before. 

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Avatar of notmtwain
Honorable_Sub wrote:

This has never happened before. 

null

 

/ Apparently it has happened before.  It is a shame that there isn't instant worldwide lag-free connection between websites but don't blame chess.com V3 for all your problems.

Have you tried the live connection settings options? https://www.chess.com/live#settings

Avatar of Honorable_Sub

I have a great internet connection now. Back then I did not. From your other comment - I've been part of Chess.com since 2009. For 7 years I have never had to come to post up in forums to complain. It is really frustrating.

 

Avatar of notmtwain
Honorable_Sub wrote:

I have a great internet connection now. Back then I did not. From your other comment - I've been part of Chess.com since 2009. For 7 years I have never had to come to post up in forums to complain. It is really frustrating.

 

Uh oh. Multiple accounts.